Reviews

Overall Total Score
4.2 out of 5
Impressive | 1410 reviews

What User doesn't like about Pita Factory:
My friends and I are students at a local university and we decided to stop in for the first time to get some food. The fries were unsalted and the food was okay, the biggest issue was how we were treated. While we were there, the guy in charge made several rude comments to us, and yelled at someone for asking for his burrito to be cut in half. He was so aggressive my friends almost cried, and we did not want to eat i... View all feedback. What User likes about Pita Factory:
This place is great. No matter when I go to the Pita Factory (at University Plaza) it is awesome. Other Pita Factory's don't come close to the process, of moving their customers along, while offering quality, fresh, and tasty pitas every time.I normally order the Greek Gyros Pita... and it is a far cry from the usually Gyros I get at a place like ...hmmm... let's say Tony's Corner in Hamilton... but it stands on its... View all feedback.

Reviews from various websites

Restaurantji
3.0 ★ from 11 reviews
Isaiah
12.10.2023 - 11:37

I always order the set menu at this restaurant so I can't comment on anything else, but I've had it about 10 times and it has been consistently good every time....

read more
Liam
12.10.2023 - 11:37

First time ordering and quite the let down. Chicken was pretty dry and worst part was there was absolutely 0 maillard browning. Opened my box and looked like wh...

read more
Mitch
12.10.2023 - 11:37

Got a chicken pita as a 2-4-1 uber deal and it was actually really really good. Chicken was fresh and juicy, ingredients were fresh and crisp. Whoever made them...

read more
bisjin
12.10.2023 - 11:37

This was the worst pita factory I have ever visited. The food quality was decent, but there were a lot of ants in the dining area. I hope the management address...

read more
Andrew
13.10.2023 - 02:17

I ordered the Greek Platter with Souvlaki from Uber Eats for $25. It looked like a big portion online, but unfortunately, the chicken was not fresh and the dish...

read more

Pita Factory offers a mixed experience, with some diners experiencing sickness and disappointment while others praise the large portions and solid quality of food. Some complain about the service and food quality, while others appreciate the warm atmosphere and good service. It seems delivery may not be the best option for this restaurant. Overall, opinions are varied, with some customers vowing never to return and others planning future visits.

Aggregated
4.6 ★ from 10 reviews
Peter
23.07.2023 - 12:18

Love this place, way better than the other pita restaurants. Fresh chicken breasts are used. Top quality fresh ingredients always. Always super friendly staff t...

read more
kelly
23.07.2023 - 12:18

Edit: after being disappointed with my greek platter, the owner was kind enough to offer a replacement. It was full of toppings, cooked nicely the service was g...

read more
Pat
23.07.2023 - 12:18

Great tasting and healthy food. Fair prices. And Said served up great dishes, both times that we ate there.

Ashok
23.07.2023 - 12:18

I loved Falafal and cheese pita. The interior is amazing and there's a beautiful patio as well to enjoy the lunch in the Sunny weather.

Nate
23.07.2023 - 12:18

Used to be better, not sure how, it just was, bigger chicken breast maybe? Used to have a nice piece of chicken, today I saw the breast they used in my chicken...

read more
Menu
4.0 ★ from 5 reviews

This place is great. No matter when I go to the Pita Factory (at University Plaza) it is awesome. Other Pita Factory's don't come close to the process, of movin...

read more

We ordered delivery from Pita Factory this past Friday and were very pleasantly pleased with the result. The portion of food was huge, my pita was overflowing a...

read more

The Chicken dinner is too good, and they're open pretty late as well. I also highly recommend their new item, the Factory Dinner.

2.5/5__Their daily special are definitely worth the price.

Big pitas with fresh veggies and tasty meat. The combo for 2 is a great option, so definitely bring someone with you.

Tripadvisor
3.5 ★ from 6 reviews

My friends and I are students at a local university and we decided to stop in for the first time to get some food. The fries were unsalted and the food was okay...

read more
Dan
22.07.2023 - 04:07

This place is great. No matter when I go to the Pita Factory (at University Plaza) it is awesome. Other Pita Factory's don't come close to the process, of movin...

read more

Wow!! It is impossible to describe my experiences in Pita, with such a warm atmosphere and polite waitresses. Thanks the manager for his propose for the Greek a...

read more
Scott
22.07.2023 - 04:07

My wife frequents this place for lunch, as the works nearby. The portion sizes are huge and the pitas are very tasty. We will return.

jimjohnmarks
22.07.2023 - 04:07

They do a factory style wrap with fries in it. Near as I can tell, the fries aren 't salted. At all. Neither are the meats they stuff in the sandwiches. I had a...

read more
Doordash
4.4 ★ from 890 reviews

Good Rated Restaurants near Waterloo

4.9
Menu
Table booking
Open Now
4.9
Menu
Table booking
Open Now
City: Waterloo, 40 King St S, Waterloo, Ontario N2J 1N8, Canada, N2J2W8
"Amazing food and service. A great spot to spend your anniversary"
4.9
Menu
Open Now
4.9
Menu
Open Now
City: Waterloo, 401 Weber Street North, Waterloo, Canada
"One of the hidden gems in Waterloo, I have been going here a couple of years now since my Manulife office is just down the road. A short walk for an h..."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Waterloo, 255 King St N, Waterloo, Ontario, N2L, Canada
"I love the Rip Tide bowl. It's amazing."
4.8
Menu
Table booking
Open Now
4.8
Menu
Table booking
Open Now
City: Kitchener (near Waterloo), 2980 King Street EastON N2A 1A9, Kitchener, Canada
"Excellent meal, service, and atmosphere. Everything was delicious"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Waterloo, Kitchener-Waterloo, 46 King St N, N2J2H4, Canada
"Enjoy this nook and a few options can be veganized"
4.4
Menu
Table booking
Open Now
4.4
Menu
Table booking
Open Now
City: Waterloo, 462 Albert St, Waterloo, Ontario N2L 3V4, Canada, N2L3V4
"Veey extensive menu. Friendly atmosphere. Chose the Reuben which came with fries, coleslaw and dill pickle. Packed with corned beef and sauerkraut. Sm..."
4.8
Menu
Open Now
4.8
Menu
Open Now
City: Waterloo, 94 King St S, Waterloo I-N2J 1P5, Canada, N2L 1S8
"Amazing apple pie and it’s so sweet that they can customize writing to the pies. I opted to not have any artificial flowers but they do have that opti..."
4.2
Menu
Table booking
Open Now
4.2
Menu
Table booking
Open Now
City: Waterloo, 103 King St N, Waterloo, ON N2J 2X5, J0E2N0, Canada
"This spot is my favorite in the Waterloo region for South Asian food and culture. The dine in area is clean, appropriate lightening, excellent seating..."
4.3
Menu
Table booking
Open Now
4.3
Menu
Table booking
Open Now
City: Waterloo, 20 Benjamin Rd, Waterloo, Canada
"Food: 5 Service: 5 atmosphere: 5."
4.5
Menu
Table booking
Open Now
4.5
Menu
Table booking
Open Now
City: Waterloo, 615 Davenport Rd, Waterloo, Ontario N2V 2G2, Canada, N2V2G2
"Great service and pleasant staff. Pizza is amazing."