Subway - Waterloo
Subway
Description
The restaurant offers a medley of feedback, ranging from commendations for its fresh ingredients and cleanliness to criticisms of inconsistent service and rude staff interactions. While some patrons appreciate the generous portions and efficient service, others express frustration over mistakes in orders and unhelpful attitudes from employees. The parking situation also garners mixed sentiments, with some guests finding it convenient while others deem it problematic. Overall, the establishment may be a decent choice for a quick meal, but visitors should be prepared for potential service hiccups that could mar their experience.
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Feedback
I don’t know this lady’s name, but every time she is working, she is extremely rude. To everyone customers and coworkers. I get they might be short staffed but they don’t need to talk to people that way. Literally told a customer “I’m not a mind reader”. She doesn’t know customer service at all.
I have ate here before but will never again. Very rude service by Jessica . She came out from behind when I came in. 3 workers there and no one else. She didn 't even attempt to be nice from the start. Really doesn 't enjoy her job but to blame the customer for her mistakes is not kosher. There 's more I could say but this is getting to long already
It 's a subway. If you 've been to one, you 've been to most. Which is not a bad thing. It 's been a few years since I have gone I think it 's been over 5 years now). Subs seem to have gotten thinner along with the meat on the cold cut combo. Veggies were not very fresh and were flavorless however, I 'm used to garden fresh veggies, so I might be a little over critical on a chain 's veggies).I will eat here again when in need of a quick meal. Food is decent, and better than a salty greasy fast food burger. Just feel can do better on the veggie side of things since their slogan is "eat fresh "Vegetarian options: Can order a salad, or a veggie only subParking: Parking is right in front of store, plenty of space. Or if have a large vehicle or trailer there is room for that in the burger King lot right next door
I pulled up to Subway for a DoorDash order, parking just a little down from the entrance. There was no one else around—no vehicles or people. When I went inside, the girl working there was shaking her head rudely and told me I couldn't park there. I explained I'd only be a second since I had a DoorDash order, but she kept shaking her head. It felt personal and really rude, and I'm not sure if it was because of my race. In the end, I canceled the order because I wasn’t going to let her dictate where I could park. She should focus on her job inside the store and try to look less unhappy while helping customers. I hope Subway improves both their service and their menu experience.
More information
QR-Code for the menu
