Casey's - Waterloo
Casey's
Description
A well-lit, roadside stop earns praise for cleanliness, cheerful staff and early-morning service, and for accommodating dietary needs (keto, vegetarian). However, customers report inconsistent pricing (charges for iced coffee), unexpected substitutions without consent, a heavy-handed rewards pitch, and uneven food quality. It's a convenient choice for travelers and shift workers who value fast, friendly service, but clearer pricing, substitution consent and gentler rewards practices are needed to ensure repeat visits.
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Feedback
I attempted to order some food a little after midnight, but their system was "down" and they weren't accepting card payments. When I was asked why I didn’t have cash, the staff member came off as quite rude. Also, the fountain drinks were really unappetizing. I wouldn’t recommend visiting this place.
Once again, I've found a place I can no longer visit. I used to stop by in the mornings to pick up lunch for the day. However, I don't know what your policy is regarding employees asking customers about rewards, but it's starting to feel like harassment. Almost every day, I'm asked if I have rewards, and I’ve decided this will be my last visit. This morning, I was met with the comment, “UGH! I’ll wear you down one day!” simply because I said I didn’t have any rewards. Maybe I’m not interested in rewards; I just want to get my items and leave. This experience was the final straw for me.
The food here is nothing like what you find at Ashley's. How can you run a business when you can't even provide food? There are folks starting their shifts at 3 AM who need a meal!
It's a good store but it took all my points
$1.99 for a large hot coffee, was charged $4.99 for putting ice into that coffee, and the cashier was pretty harsh about it.Very strange pricing, go somewhere else.
Menu
Sweet Desserts
Bite‐sized chocolate brownies coated in a rich chocolate icing. This treat pairs perfectly + a slice of pizza.
$3.7Add-Ons
Bleu CheeseGet ready for this amazing sauce; made from artisan bleu cheese crumbles; for a tangy creamy sauce. Add it to your ready‐made salad; / pair + the Buffalo sauce for an ultimate dip combo. Dip your Casey’s boneless & traditional wings; / your favorit
$0.8Crazy Good Wings.
Savory blend of real parmesan cheese & roasted garlic finished + crushed black pepper.
$0.8Sauces
Tasty blend of Dijon mustard & a touch of honey; makes this sauce a delicious addition to any meal. Perfect pairing for the boneless & traditional wings; your favorite Casey’s pizza; / any of our on‐the‐go sandwiches. Add to your order now for same‐d
$0.8$0.8Chicken
Another classic sauce; made + a blend of cayenne pepper & other spices. Try + the traditional & boneless wings; your favorite pizza; / add to your Crispy Casey’s Chicken Sandwich. Add to your order now for same‐day delivery; curbside pick‐up; o
$0.8
Menu PDF
FAQ
More information
QR-Code for the menu
