White Horses - Waterford

I have been dining at White Horses 3 to 4 times a year since 2003 and I have always had a positive experience. The food, service, cleanliness, and atmosphere are all excellent. The outdoor garden area is stunning, well-kept, and tastefully decorated, while the indoor waiting area with the cozy stove is charming. The staff, who have been the same friendly and welcoming family since my first visit, enhance the restaurant's overall appeal. The dishes are delicious and wholesome, and the desserts are exceptional. I can confidently say that there are 5-star hotels that could learn from White Horses. The level of quality and consistency shown by this family-owned establishment is truly impressive.

This restaurant is one of my favorites, no matter where I go! The staff is welcoming and friendly. The food was amazing and reminded me of homemade meals. I'm looking forward to my next visit already.

The hostess was unwelcoming and unhelpful. She failed to clarify that the picture I snapped on my phone was the menu, causing confusion and annoyance. Although the seafood pancake was delicious, it was on the small side, with a minimal amount of seafood and a small side salad. It seemed more like an appetizer than an entree, leaving us still hungry after finishing. Given the portion size and quality, the meal was too expensive. We have no intention of returning to this restaurant.

After booking this restaurant based on a recommendation and reading some negative reviews on Trip Advisor, I decided to give it a shot. Unfortunately, I was not impressed. The table was ready when we arrived, but the staff member who greeted us was not very friendly. The food was delicious, but we were charged for two items we didn't order, which we only noticed after we got home. Overall, I feel that this restaurant is overpriced and the service is not worth it. I will not be returning.

We had a table reserved in the outdoor seating area. The table we were given was not appropriate for adults. Our order was taken promptly, but we had to ask multiple times for the heaters to be turned on before it was finally done. We then waited for an hour and minutes for our starter to arrive. We were informed that we had an hour and minutes for our entire meal, but it took even longer for our main course to be served. Throughout our dining experience, we were not approached by any staff members. The food was good, but the service was severely lacking.