Wingstop - WATCHUNG

I placed an online order for the wing day promotion. The online system allowed me to choose lemon boneless wings. Upon picking up the order i called and spoke t... read more I placed an online order for the wing day promotion. The online system allowed me to choose lemon boneless wings. Upon picking up the order i called and spoke to Tracey who was rude and unhelpful. Her intent was to explain that only classics were beinggiven out as i tried to explain that the online system allowed me to make a choice. She then stated they took the system down tocorrect it which did not help my issue. If she doesn't know how to communicate and speak with customers, she should not beanswering the phone. Furthermore i just attempted a new order and the option for boneless is still available for the free wingsso now she's a LIAR as well as inept at correcting customer issues. I expect better customer-service and do not appreciate thesubpar service i received. This is not how you do business.

Get here at 9:34 for them to stay we are closed when the website says 10:30 and the restaurant is still open cashiers was sitting down very unprofessional wont... read more Get here at 9:34 for them to stay we are closed when the website says 10:30 and the restaurant is still open cashiers was sitting down very unprofessional wont eat wing stop again !!!

Last night around 11 o?clock I ordered 10 lemon pepper wings and I specifically asked for extra wet because at this location the wings have literally no sauce o... read more Last night around 11 o?clock I ordered 10 lemon pepper wings and I specifically asked for extra wet because at this location the wings have literally no sauce on them and are dry and cold. so the other two times I took it for granted and figured it was an honest mistake but this was the last time I would deal with it because these wings are not cheap. I get home and to my surprise yet again another order with no sauce on it. I called the manager after driving back home over 10 miles and she had the nerve to tell me to drive back again to come get extra sauce smh. As a business owner I?m disgusted with this place and I?ll be sure to let everyone in the community know how they deal with customer service. Do yourself a favor drive an extra mile and go to Buffalo Wild Wings.

If you actually manage to get your food, be prepared for a major disappointment. It's hard to fathom that Arrooga's has shut down while this unsatisfactory rest... read more If you actually manage to get your food, be prepared for a major disappointment. It's hard to fathom that Arrooga's has shut down while this unsatisfactory restaurant remains open with a rating below 3 stars. I strongly recommend avoiding this place altogether.

Let's discuss the restaurant itself. I reached out to voice my concerns, but when I requested the name of the person I was speaking with to report the issue to... read more Let's discuss the restaurant itself. I reached out to voice my concerns, but when I requested the name of the person I was speaking with to report the issue to corporate, they abruptly hung up on me. This kind of behavior is entirely unacceptable from a franchise or corporate entity. I hope corporate will reach out to provide a reasonable explanation for such poor service. I usually don’t leave reviews—this is actually my first one. As a loyal customer for quite some time, I’m taken aback by the poor level of customer service I received, especially considering my years of experience in the industry. After encountering so many issues, customers deserve to know what they are dealing with.