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I usually go to this Arby's because they are consistently quick and accurate with my orders. On the rare occasion that they make a mistake, they are always willing to make it right and their customer service is excellent. However, during my last visit, they forgot to include my fries with the 2 meals I ordered. Despite not wanting to go back, I decided to let it go and just ate the sandwiches. Despite this mistake, I... View all feedback.
I usually go to this Arby's because they are consistently quick and accurate with my orders. On the rare occasion that they make a mistake, they are always willing to make it right and their customer service is excellent. However, during my last visit, they forgot to include my fries with the 2 meals I ordered. Despite not wanting to go back, I decided to let it go and just ate the sandwiches. Despite this mistake, I will not let it deter me from returning in the future. Overall, they have great food.
I have been in the Washington/East Peoria area since November 1st, and I must say that out of all the fast food restaurants I have tried, Arby's stands out as the best. The food is fantastic, my order was perfect, and the customer service was excellent. If I could, I would give Arby's 10 stars.
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