The St. Regis Lounge

We booked a reservation on the open table. When we arrived there, we said they didn't take reservations, so we had no place at my friend's birthday. I made the reservations weeks ago. You have to talk to your sellers.

We had reserved the high tea that was listed here in an open table and was also listed on their website. When we got there, they said they didn't make high tea, even though they had it on their menu. Disappointed that we could not have our traditional tea service, but we ordered tea anyway..should likely ensure that it is not listed if it is not an option at the moment.

Booking on 11 February for Valentine's Day 9:30. On February 13, I received a follow-up email asking if I had my reservation at 9:30, so I reacted and everything was as it should be. My date and I came and were informed by the concierge that unfortunately they are not able to serve us before 9:30. I wondered why I was able to make a reservation first and was informed that the system used for the open table accepts reservations although they cannot be received. Then I was asked, I'd like to get around for another day. No one thought to contact me and let me know for 3 days my Valentine's Day reservation was 't honorable. It felt like we were released and played no part. My lady was cleaned and drove 45 minutes to have a Valentine's Day disappointment! From here I call to make all reservations.

We booked a reservation on the open table. When we arrived there, we said they didn't take reservations, so we didn't have a place to birthday to my friends. I made the reservations weeks ago. You have to talk to your sellers.

We had reserved the high tea that was listed here in an open table and was also listed on their website. When we got there, they said they didn't make high tea, even though they had it on their menu. Disappointed that we could not have our traditional tea service, but we ordered tea anyway..should likely ensure that it is not listed if it is not an option now.