Markook Authentic Mediterranean Eats

Absolute amazing restaurant! the personal asked if either I or my friend were vegan or vegetarian when I said vegan they were not only on any vegan options (whi... read more Absolute amazing restaurant! the personal asked if either I or my friend were vegan or vegetarian when I said vegan they were not only on any vegan options (which is most of the menus) but also explained what each dish was. very patient staff with above the best eat! fresh, large portions, delicious! could not recommend enough!

This was our first time dining at Brandook Mediterranean restaurant and we will definitely be returning customers. The staff was very friendly and helpful in ex... read more This was our first time dining at Brandook Mediterranean restaurant and we will definitely be returning customers. The staff was very friendly and helpful in explaining the vegan options to us. I had a beautifully presented dish and my partner had their falafel bowl. I must say, the falafel was the best I have ever tried. Both dishes were incredibly fresh and delicious.

I got the Falafel platter with lentil soup and Baba Ganoush but the lentil soup tasted like boiled lentils so that is a no go my mom got the vegetable platter w... read more I got the Falafel platter with lentil soup and Baba Ganoush but the lentil soup tasted like boiled lentils so that is a no go my mom got the vegetable platter with rice pilaf the vegetables were spicy and full of flavor but i am knocking a star off for the bland lentil soup.

Food was absolutely delicious. Service was excellent and kind. 100% would recommend for fast and healthy Mediterranean food. Meal type: Lunch Price per person:... read more Food was absolutely delicious. Service was excellent and kind. 100% would recommend for fast and healthy Mediterranean food. Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

I visited Markook restaurant today with my toddler and 18-month-old baby, along with their uncle, and we had a truly awful experience. Right from the start, we... read more I visited Markook restaurant today with my toddler and 18-month-old baby, along with their uncle, and we had a truly awful experience. Right from the start, we were met with rudeness from the staff. We were told, rather harshly, that we couldn’t eat there because the dining area was closed. Fair enough, we decided to order takeout instead and eat outside. As we were placing our order and looking at the display, the kids started to walk around the queue rope. There was nothing within their reach except tables and chairs, and three adults were keeping a close eye on them. Out of nowhere, the chef/owner came up and shouted at us, telling the mom to control her kids! It was completely uncalled for, and we were all in shock at his hostility. The kids weren’t causing any trouble! We opted not to engage with him, not out of respect for him, but for the two tables still dining who witnessed the whole scene. We quietly said thank you and decided to leave without ordering anything. This seemed to enrage him further, as he continued to shout at us while the rude lady joined in from the background. When we didn’t respond, he yelled even louder in Arabic, using inappropriate language he thought we wouldn’t understand. However, since their uncle speaks Arabic, he responded, only to hear the owner dismiss our family and insult our kids, calling them names for simply being kids. It broke our hearts to hear such words directed at young kids. This restaurant clearly has a pattern of mistreating customers, as seen in other one-star reviews, and we can confirm every single word written in those complaints. Coming from a family with experience running successful restaurants in the USA, it’s disappointing to encounter such unprofessionalism in the service industry. It’s hard to believe that in 2024, there are still people in the service industry making others' lives miserable. We left feeling heartbroken, and it’s safe to say we won’t be returning. This place deserves some serious reprimand for their behavior towards families and children. Food: 1 Service: 1 Atmosphere: 1