Top Pub Stanthorpe. Bottlemart Superstore)

Had a fantastic time. the rooms were clean, friendly staff and eating was also very nice. group booking for a weekend and we were treated like vip. recommend th... read more Had a fantastic time. the rooms were clean, friendly staff and eating was also very nice. group booking for a weekend and we were treated like vip. recommend the top hotel.

2 sides: the pub and the hotel. The hotel: Super dirty, staff unable to do anything a part of pouring beers or joking with drunk customers, nothing works inside... read more 2 sides: the pub and the hotel. The hotel: Super dirty, staff unable to do anything a part of pouring beers or joking with drunk customers, nothing works inside, no kitchen (they only cook burgers for 15$ and no possibility to cook by yourself in a covered or clean place (there are the 4 weeks ago food scrapes in the balcony, on table and on the floor, I think it 's disgusting sharing bathroom is a real shame (it 's actually dirt from 2 weeks , sinks don 't work and they 're full of water after a couple of seconds of water going, one of the two share fridges doesn 't work and the working one is embarassing (bad smell from weeks and alive insects coming away when opened no toilette paper or cleaning service if you don 't insist for them, THEY ASKED CUSTOMERS TO CLEAN AND THROW AWAY GARBAGE FOR THEM... SAYING THAT 'S NOT MY JOB IS THAT A CUSTOMER RESPONSABILITY? DO YOU REALLY THINK PEOPLE PAY ROOM RENTS TO CLEAN AT YOUR PLACE? Everybody are too lazy to take care about the hotel, the real business is The pub: in fact, they keep loud music untill late night, they probably forgot people paid to sleep in their place. THEY DON 'T ACCEPT ROOM PAYMENTS WITH EFTPOS OR ANY CARD, ONLY CASH IN HAND. NOT SURE IF THEY ARE AUTHORIZED TO HAVE THE HOTEL BUSINESS. NOT SURE IF THEY 'RE COMPLETELY LEGAL. Every day people complain for something, many people escaped after just a night or a couple of days because of dodgy service. Prices are medium, high for the offered quality, hope for an improvement in future. A unique positive note: the once/week cleaner is very professional and quick with her job, she knows how to clean and tidy rooms and areas. Unfortunately she doesn 't have superpowers, that 's a management leak. A tip? Keep going with the pub, it 's everytime full, but forget about hotel and accomodations, that 's not your job. I 'm not saying everything because I 'm not evil, but I believe you should think what you 're doing. Customers are NOT animals. Cheers

I stayed here for four months since all the nearby houses were booked during the season. The place is beautiful and clean. The only thing that stood out to me w... read more I stayed here for four months since all the nearby houses were booked during the season. The place is beautiful and clean. The only thing that stood out to me was how loud and crowded it got on Friday nights, as the hotel also operates as a pub. The food was nice, and I appreciated the option to pay in cash.

The staff is friendly and welcoming, although service can be a bit slow when the restaurant is busy. The food is excellent and reasonably priced. read more The staff is friendly and welcoming, although service can be a bit slow when the restaurant is busy. The food is excellent and reasonably priced.

The staff seemed indifferent, and while they rely on tourists, their treatment is quite poor. The food was just mediocre considering the prices. I ordered a que... read more The staff seemed indifferent, and while they rely on tourists, their treatment is quite poor. The food was just mediocre considering the prices. I ordered a quesadilla for $10, which contained only about 50 cents worth of chicken. Additionally, the lettuce in my salad was the tough, old part of the stem. Overall, I was not impressed at all.