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Kayal offers a culinary experience that is a mix of highs and lows. While some patrons raved about the delicious vegan and gluten-free options, friendly staff, and well-made dishes, others were left disappointed by discrepancies between the menu and actual dish ingredients, poor service, and lack of apology for mistakes made. The atmosphere was praised for cleanliness and uniqueness, with hanging Royal Enfield Bullet bikes adding to the ambiance. Overall, the restaurant's potential was recognized, but improvements in consistency and customer service were suggested to elevate the dining experience for all customers.

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