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Our visit was perfect. The food was top quality, the service was outstanding in all areas. We have been visiting the Hatton Arms for over 45 years through its many manifestations and as per any business it’s had its ups and downs, but over the last 12 months or so it’s been back to its best. But you can’t please everyone no matter how perfect you are, that’s a fact!!! View all feedback.
Every time we visit this restaurant, the food is always excellent. Last night was no different - all four of us had really delicious meals. The seafood linguine was particularly outstanding, the best I have ever had. The staff were friendly and made us feel very welcome.
Just had a gorgeous Sunday lunch, as ever good food and service was good. Never had a problem with the service here, they are no slower than anywhere else and our waitress was professional and friendly. I was sad to see the change in the dinning room though , the large seat at the garden end has been removed , it added lovely character to the room .
The food we all had was good. However the service was terrible. The restaurant was fairly busy but some things are just unacceptable. After 10 minutes we had to ask could we order drinks. The waitress was unaware of what alcohol free drinks were available. When the drinks arrived the one person who was drinking alcohol was served a gin and tonic without the gin. This was spotted by the waitress but come on, that’s basic. Once the starters were served we asked for some water for the table. Twenty minutes later it arrived after we reminded them. The mains were served and were really good. Afterwards we were then asked would we like desserts. We said yes and were given the menus. By this time the restaurant was fairly empty. After another 15 minutes of being ignored we asked for the bill. This place serves good quality food but is really poor in service
I had a delightful stroll to the Hatton Arms and decided to have lunch there. I ordered the chicken and bacon salad, which was absolutely delicious. The service was fantastic, and they made sure everything was to our satisfaction. I will definitely be coming back. Thank you.
I came here with my team from work just prior to Christmas and was so impressed with both the food and the service that I brought my family and some friends this afternoon for an early NYE dinner. Everyone commented how great their meal was, I had a duo of meat roast dinner and the portion size was among the best you can get, the quality of the ingredients was excellent. We live closer to other similar places but I think we'll make the drive here in future. Thanks to everyone at the Hatton Arms.
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