Reviews
What User likes about New Summer Palace:
The delivery was on time, even though the restaurant had texted to say that it would be late. The food was delicious and there was plenty of it. The delivery driver was polite and friendly. I would definitely order from this restaurant again. View all feedback. What User doesn't like about New Summer Palace:
The service at this restaurant was absolutely terrible. We waited for 1.5 hours and when we called to inquire about our order, they claimed that they started later that day. There is no excuse for such poor service. View all feedback.
Reviews from various websites
The delivery was on time, even though the restaurant had texted to say that it would be late. The food was delicious and there was plenty of it. The delivery dr...
read moreWaited an hour for my order, only to receive ribs that were barely warm and chips that were cold and soggy. I complained to a woman with terrible customer servi...
read moreThe service at this restaurant was absolutely terrible. We waited for 1.5 hours and when we called to inquire about our order, they claimed that they started la...
read moreNever let us down the food is excellent and the staff very friendly
Spent £70.00. On Thursday night 12/11/21, food was awful, Peking ribs no meat on them, and what was on them tough, Chinese sweet and sour pork tough, salt peppe...
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read moreWe had missing items in our order and when we called to follow up, the staff was rude. The food was delivered cold after the missing items were finally sent. Wh...
read moreType of meal: Takeout Meal: Dinner Price per person: £20-30 Food rating: 4 out of 5 Service rating: 5 out of 5 Atmosphere rating: 4 out of 5
I can't believe they canceled my order without giving any explanation. I will not be ordering from them again. Service was rated as 1 out of 5.
Great takeaway but far to expensive Food: 5 Service: 5 Atmosphere: 5
Very happy. First time here and yes they went to the wrong place at first but it was lovely when it came to me in penketh Riverside. I will order here from now...
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