Reviews

Overall Total Score
3.2 out of 5
Good | 1615 reviews

What User likes about Krystal:
The lady by the window was incredibly kind, and the food was hot and fresh. It took a bit longer than expected, but I believe that's because everything was made fresh. View all feedback.

What User doesn't like about Krystal:
I drove 30 minutes twice to get some Krystal burgers only to find out they don’t accept cash. This issue needs to be addressed by the company. If customers can't buy a meal with cash, then it's better to close down the business. Also, the bushes at the car exit create a dangerous situation; they’re overgrown and obscure visibility, making it hard to pull out safely. This establishment really needs to get it together.... View all feedback.

Reviews from various websites

Menu
2.6 ★ from 8 reviews

The lady by the window was incredibly kind, and the food was hot and fresh. It took a bit longer than expected, but I believe that's because everything was made...

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Today I went in not knowing lobby was closed due to being short staffed. The manager was so kind and took my order anyway and my mom's and insisted we sit down...

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I order food online and canceled it also went through the drive-thru and tell them to cancel the order. My card was still charged this was weeks ago I have not...

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Refused to open doors after 6 am for customers to eat inside. This has happened 3 times before. Food not fresh and day crew has poor attitude. This place should...

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Last 3 times I went food was cold and not fresh.Went 2 mornings today and last week. Staff was there doors were locked. Waited 30 min in my car to be told drive...

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Int Restaurants
4.0 ★ from 1555 reviews

Great food. Very fresh. Fast, friendly service. One of the best drive-thru breakfast experiences in town.

I really enjoy the Biscuits and Gravy here; they're far superior to what you’d find at Waffle House.

General
15.09.2023 - 07:29

I absolutely love this place! It's conveniently located near the bar and the hospital. While they're famous for their small square burgers, my favorites are the...

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Jessica
15.09.2023 - 07:29

It appears that the staff has been completely overhauled! The cashiers are welcoming, the chef is outstanding, and the manager truly went the extra mile to make...

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We arrived quite late, but the service was excellent. Even though we ordered a substantial amount of food, they quickly got our order ready. While we waited, we...

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Sirved
3.5 ★ from 52 reviews
Camo
17.02.2025 - 12:20

2 times I have drove 30 mins to get some Krystal and get there to hear they can not take cash. This should be brought to the attention of corporate. If people c...

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Dr
17.02.2025 - 12:20

I swear this Krystal is disgusting ???? why are these fries burnt this isn't even edible ..... forget a refund Closed this place down

Tam
17.02.2025 - 12:20

The quality of the food has noticeably declined. My breakfast biscuit was nearly inedible and slightly burnt. The grits were very watery, and there was no sausa...

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B
17.02.2025 - 12:20

The wings were excellent, as always. While the service is usually a bit slow, the employee at the window was exceptionally nice and demonstrated excellent custo...

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Nlove2
17.02.2025 - 12:20

Exactly what I was looking for for a late-night snack. My order was accurate and served hot. The gentleman in the drive-thru was really nice. I’ll definitely re...

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