Bp - Warnbro
Bp
Description
In a recent dining experience at a local café, customers voiced their frustrations over consistently poor service and disappointing coffee quality. Many found the coffee lacking and, in some cases, undrinkable, leading to discarded cups. Complaints also highlighted troubling customer service interactions, particularly with a staff member’s inconsistent mask-wearing and refusal to serve popular items like chai lattes. However, a contrasting report emerged from another location, noted for its cleanliness and friendly staff, who even offered complimentary treats. Overall, the dining experience remains mixed, with significant room for improvement in both beverage quality and customer engagement.
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Feedback
I’ve been standing here for 10 minutes waiting to pay for my fuel while the cashier chats with another customer.
A big shoutout to Melinda and Rachel for their amazing customer service and the best coffees around!
Extremely disappointed with the lack of customer service I have experienced on MULTIPLE occasions with the same member of staff.Every time I order a chai latte I am denied due to “cleaning the coffee machine”.No matter what time of day it is, I am still being refused.Last time I checked chai doesn’t get dispensed through a coffee machine...Makes me wonder how many other customers are being refused hot beverages by this same member of staff.
The customer service was outstanding! The ingredients were fresh and of high quality. They definitely deserve a five-star rating. Thank you, everyone!
The staff was very unimpressive and seemed unsure of how to handle customers.
Menu
This restaurant offers dishes containing these ingredients
