Arby's - Walton

Got there quick got the food even quicker staff were polite and though a couple of them didn't get my jokes my humor is not for everyone but it was still great... read more Got there quick got the food even quicker staff were polite and though a couple of them didn't get my jokes my humor is not for everyone but it was still great for the minute and a half I was there

Ordered the Wagyu burger in a combo. I asked for crinkle cut fries. The burger was way overcooked and they gave me those nasty curly fries. read more Ordered the Wagyu burger in a combo. I asked for crinkle cut fries. The burger was way overcooked and they gave me those nasty curly fries.

The employees at this Arby's location are always incredibly kind to my family and me. They go above and beyond to ensure we have everything we need and take the... read more The employees at this Arby's location are always incredibly kind to my family and me. They go above and beyond to ensure we have everything we need and take the time to engage with our young daughter. They consistently keep our seating area clean and, if something is out of stock in the lobby, they quickly provide it and restock promptly. While many places are short-staffed these days, this Arby's team never lets that affect their great attitudes or their commitment to delivering excellent service. The menu is always well-managed, making every visit a pleasant experience.

The service was good. The young woman apologized for the wait, though I only waited a few minutes. The classic roast beef meal was satisfactory. read more The service was good. The young woman apologized for the wait, though I only waited a few minutes. The classic roast beef meal was satisfactory.

Hmmm. Just one piece of meat on an $8 sandwich. Seriously! I called them, and they said to come back for a remake, but all their meat is pre-portioned. Honestly... read more Hmmm. Just one piece of meat on an $8 sandwich. Seriously! I called them, and they said to come back for a remake, but all their meat is pre-portioned. Honestly, I didn’t go back because we all know what happens with remade food. I reached out to customer support about the store but never heard back. The “manager” I spoke to on the phone seemed unsure about her role as a manager. I won’t be returning until they hire new staff.