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Contribute Feedback What Todd C likes about Chick-fil-a:
I had never had a bad experience with Chick Fil A, up until a couple weeks ago. I purchased a large order, including 4 orders of 4 pc chicken strips which I had never had. Everything was great except the strips, which were cold and stale. I called and spoke to a manager, who assured me he had put me in the system for the strips to be replaced. Well when I went a week later, I discovered he had put it in the system wr... View all feedback.
What Luke M doesn't like about Chick-fil-a:
Seems to be a recurring event no matter what chick fil a I go to here in Tennessee, but this visit was especially bad. Ordered a number 1 and waited 10 minutes before saying anything. Asked a manager about the order and he asked my name. My wife scanned her app so I said her name but had told the girl my name originally. He comes back and asked if it was under my name and I say sure. He walks away and decides to no l... View all feedback.
I love Chick fil A! Wonderful food and customer service!
Seems to be a recurring event no matter what chick fil a I go to here in Tennessee, but this visit was especially bad. Ordered a number 1 and waited 10 minutes before saying anything. Asked a manager about the order and he asked my name. My wife scanned her app so I said her name but had told the girl my name originally. He comes back and asked if it was under my name and I say sure. He walks away and decides to no longer help me. A team member comes up after about two more minutes and asks if I … – show
Unprofessional, they rush me to make my order and they finish it without even asking me if “that’s all for you today?“”.. she was rude..
I placed a order for catering for large chicken mini tray Friday 11/11 to be picked up Sat 11/12 at 10 am I was ask to pay over the phone which i gave my credit card information when I went to pick up my order they could not find it. After much unorganized scatter i had to place order, pay and wait for order to be filled making me late for my event
I have been to this restaurant 2 times in the last 3 weeks. Both times it was the slowest chick fil a I have ever been to. Not only was it slow, but after getting home I discovered my 12 count nugget actually was a 9 piece nugget. All of this after I waited 10 minutes in the drive-thru before going inside to order and waited another 15 minutes for the food.The workers inside were more interested in talking to each other than getting the orders out. Will continue to eat at Chick-fil-A, but not th … – show