The Counter Walnut Creek Priority Seating - Feedback

#9 - Seafood - Walnut Creek, American, Burgers

Reviews

Overall Total Score
3.8 out of 5
Very good | 4096 reviews

Reviews from various websites

Menu

Last update : 21.03.2022

3.0 ★ from 49 reviews

We had to ask for water twice AND silverware. Appetizer plates were not cleared off the table until our check came so we had tons of dishes on the table. A tip was automatically added to the bill. Im a big tipper but the service sucked

Walked in and told them we had reservations and employee just rolled their eyes. Took minutes to get service once at the table (there were only other tables). Wrong food was delivered twice to table. gratuity automatically included additional gratuity highly encouraged.

Service could be better but our burgers were delicious. Def will be back

Service good meat not usual quality and taste. Meat very dry overcooked.

Everyone was very nice and Explained the covid rules. Food came it quickly and it was delicious!

At this restaurant, the culinary delights please the palate, featuring a standout burger and creative vegan options. However, the service leaves much to be desired. Patrons report consistently slow attention, with requests for basics like water and silverware often overlooked. An automatic gratuity across the board seems to promote complacency among staff, diminishing the incentive for quality service. While some servers shine with promptness, others falter, leading many to question future visits. Ultimately, despite delicious food, diners are left contemplating whether the experience is worth the hassle. A promising eatery grappling with service shortcomings.

Int Restaurants

Last update : 06.09.2023

4.1 ★ from 2094 reviews

This place is amazing. It was our first time here and our server Amanda was excellent. We definitely plan on coming back regularly! Highly recommend.

Went to The Counter Burger today for lunch! Yummm!!!! The kids ordered a grilled cheese, and a bison burger! My mother and I split the lunch special, the Old School burger. Everything was so good! Hunter was our server, as I watched him during busy lunch hour, he seemed like he had it together and timed his tables out very well!!! Good job Hunter! The manager came to our table and made sure everything was fine. Would love to go back again and try something else!!!!

I'm always on the hunt for the best burger in the bay...I live in Oakland, work in the city, but get out to the Creek once a week for the gym and dinner with my boyfriend...we found our new weekly place!!! Awesome food and amazing service!!!

Great food and service! I am a burger lover and this place is so good!! We will definitely be back!! Highly recommended

Always fantastic, always something new to try! I love this place and the staff is amazing!

Sirved

Last update : 31.03.2025

4.0 ★ from 1928 reviews

The service was good, the place was clean and the quality of food was very good, but both my wife's order and mine were way wrong. You mark what you want in a checklist and the easier gives it to the cook, so you are supposed to be getting exactly whatyou order and it's a great concept, except what we ordered wasn't what the cook apparently wanted us to have. If I thought myorder would be correct next time I went, I'd definitely go back, but 2 out of 2 orders very wrong doesn't give me confidence.For the process they charge, I expected to at least get what we ordered. I would have sent them back to have them madecorrectly, but we got there about an hour before closing and figured maybe the cook was just ready to leave and didn't wantsomebody who was already ready to go, remake something they clearly didn't want to make in the first place.

We ate only vegetarian options. Very good Impossible Burger, and shoe string fries. Brussel sprouts were awesome. Buffalo cauliflower was good, but could have used more buffalo sauce. Very friendly service. Has outdoor seating.

Excellent! We got a burger and a Nashville hot chicken sandwich and we absolutely loved them both! Feels like a neighborhood bar with amazing food, great vibes at this place.

Came here for the 'build your own impossible burger ', we have always enjoyed them at the Corte Madera location (which is now permanently closed, where the service was always great). We entered the restaurant and waited by the host stand for a couple ofminutes, and a man behind the bar called to us, handed us menus and told us to sit where we wanted. We asked if outside was okand he said to pick a table and our server would be out shortly. There were several tables dining already outdoors, and wegrabbed the cleanest table at could find. We filled out our order form and waited, and waited, and waited 17 minutes withoutbeing spoken to. At that time one server came out and took the order from a table next to us, that seated after us. It wasstrange, as we never saw a server come out and service the people that were already dining. We realized we were not going to behelped anytime soon and left, went to Yard House that is a short distance away and had a lovely meal, with tons of vegan optionsand great service! I highly recommend Yard House. As for The Counter, sadly, I think we had our last meal at the Corte Maderalocation a couple of months ago without knowing it.

I loved the atmosphere here. Really good burger.

Happycow

Last update : 16.07.2024

3.5 ★ from 2 reviews
alexandreapompa
AlexandreaPompa 16.07.2024 - 16:27

I ordered a bowl with a vegan patty, lots of veggies, vegan cheese, and pesto, and I was very happy with it! They also have the Impossible Burger available as an option.

dosdosequis
dosdosequis 16.07.2024 - 16:27

I have dined at The Counter Walnut Creek Priority Seating several times, and although their menu includes a good selection of vegan and vegetarian options, the service has been consistently disappointing. They often make errors with orders, which makes me unlikely to return.

Opentable
4.2 ★ from 23 reviews

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