Wok-haus - Wallenhorst
Wok-haus
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The food tastes good. The organization on Sunday was terrible, though. We waited a legit 60 minutes on the phone instead of the advertised 30. They ask for your number and then realize they haven't even started serving the food yet. Hopefully, this was a one-time incident.
I differentiate between the original owners and the change in 2022. Before, I gave it 5 stars and a top rating. Now only 2 stars. The quality of the food, friendliness, and attentiveness were top-notch under the previous owners. Now it's just average. What a shame. Edited: Apparently, the change has been renewed. Food very good. Friendliness too. Everything was good. Hence my change.
I pre-ordered and the lady said 25 minutes. After 15 minutes my dad and I got there and it was absolutely packed!! We sat there for another 40 minutes. Which was really annoying because I was hungry! But the staff did what they could! I was annoyed at first and just wanted to get out!!!! But once I was at home and had eaten the soup and number 19 everything was fine. So it was really annoying to have to wait so long even though they said 25 minutes. But it was ridiculously full and she couldn't do any more, so it was all good!
Despite large orders, many callers, and a long line in the store, we received friendly service. Orders were kept in the correct order. When it's busy, you just have to be patient. The food was freshly cooked, hot, and plentiful. Each dish tastes different, but always delicious. We'll definitely eat here again.
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