Crossbuck Brewing - Walla Walla

I was traveling through, and came in for an early dinner and a beer. The sandwich was fine and the beer was excellent. Kind of surprising that they add a 20% se... read more I was traveling through, and came in for an early dinner and a beer. The sandwich was fine and the beer was excellent. Kind of surprising that they add a 20% service charge to the bill, without any notice. I would have left a 20% tip anymore, but now I'm supposed to also add a tip on top of the 20%? No thanks; and I won't be back.

My experience was decent, but I really can't support the 20% service fee. If the fee were distributed among the staff, I would be fine with it. However, the res... read more My experience was decent, but I really can't support the 20% service fee. If the fee were distributed among the staff, I would be fine with it. However, the restaurant keeps 100% of the service fee! This is completely unreasonable and reflects poor business practices.

Consistently a great meal with above average service. We dined at Crossbuck last night. It was our servers first night as a server. He was extremely thorough an... read more Consistently a great meal with above average service. We dined at Crossbuck last night. It was our servers first night as a server. He was extremely thorough and friendly. Not common these days.

The fish and chips were disappointing. The fish was greasy and overcooked, and the fries were limp. It felt extremely overpriced, especially with a 20% tip auto... read more The fish and chips were disappointing. The fish was greasy and overcooked, and the fries were limp. It felt extremely overpriced, especially with a 20% tip automatically added, which I understand, but then the waiter asked for additional tip money for himself, claiming the 20% goes to everyone else. The wine was also a letdown; I hardly got 4 oz for $17. Overall, this place was a major disappointment.

On a positive note, the crab cakes were delicious, but the rest of the food was just average. The fish and chips were heavily battered, which overshadowed the p... read more On a positive note, the crab cakes were delicious, but the rest of the food was just average. The fish and chips were heavily battered, which overshadowed the presumably good fish—eating it felt like having two pancakes surrounding a small piece of fish. The server was attentive, and the beer was decent. As for kid-friendliness, the restaurant offered a kids' menu with a good selection, including options like burgers, steak, and salmon.