Wendy's - Walker
Wendy's
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I never like to comment on any service industry, but today I really want to talk about the service here. I ordered a pick-up service here today, and when I got to the window, the lady there was just angry because I didn't follow the procedure she said to pick up the food. When I was about to drive away, I could still hear her saying nasty things. I have never seen anyone serve like this. I wonder what the hiring guidelines of Wendy's are?
I don’t know who is working the window, but the guy is a serious jerk and does not need to be working there. Never have I ever been disrespected like that by anyone. Didn’t tell me my total. Didn’t tell me to pull up or drive around. Didn’t tell me after I pulled up how much the total was. He just looked at me like I’m some kinda of idiot. Then he gives my food and avoids eye contact completely. Gets my drink wrong. Didn’t give me sauce, and didn’t give me a straw. I sit there for 5 minutes while he’s circling around making drinks and talking to his staff like garbage. Then I finally get the attention of a front lobby cashier and he politely gets me the straw. Then after the fact, he takes his headset off and finally acknowledges me and said what’s wrong. I said he already got it. Didn’t say even say “oh ok my bad have a good night!”. No, instead he just doesn’t say a word and then he slams the sliding door in my face. Like bruh if you hate your job then quit. Don’t take it out on other people in the evening. I’m a business owner and if I had that kind of attitude on the job fired. On the spot. Just get out. Bye
Horrible customer service. Attitudes and non willingness to help.
The dining area was hot and stuffy
There’s never baked potatoes
