Papa John's Pizza - Waldorf

Horrible experience just order a delivery for pizza on July 5,2019 approximately 8:35pm they told me it would take 30-35 min. Pizza never came and called the store and they stated that the delivery driver came to my house and a person told them it is the wrong address. Bottom line delivery driver never came to my house. I called and the people that answered my call was very rude and unhelpful...

I Have been a customer for a long time. I can say I will never order from this location again. This store has lost my business for sure. I can truly say who so ever owns this franchise needs to find another manager. You can tell by the way people answer the phone that they don?t want to be there. The customer service I received tonight confirmed that as well. I paid for items I did not receive. I will not buy for meetings. I will not buy for my family. I will not buy for the local schools.

Try this pizza! You’ll appreciate the quality of the ingredients, the delicious sauce, and how quickly your pizza, wings, or breadsticks will arrive. Make sure to visit!

I placed an order through the app, which indicated a wait time of 25-39 minutes for takeout. I arrived a bit early and found the restaurant completely overwhelmed, with people lined up three deep in the waiting area. Many were upset and some were even asking for refunds due to the long wait times. Despite the chaos, the person behind the counter remained calm and professional, and the entire staff was working as quickly as they could. Once I got home, I was pleased to find that the pizza was excellent.

I work nearby and order from them at least once a week. However, every time there's something wrong with my order... EVERY TIME. They also always forget the sauces I paid for. When I order chicken, they only include three tiny drops of sauce. Still, whatever they manage to get right tastes good, which is the only reason I keep coming back. Plus, they are quick, but that speed often results in half my order being forgotten.