Phoenix - WAINSCOTT

Japanese, Asian, Chinese

Phoenix

Phoenix
3.7 / 5 (214 reviews)

Description

**Restaurant Review: A Mixed Bag Experience at Phoenix Restaurant**

Phoenix Restaurant has garnered a spectrum of reviews, showcasing a stark contrast in opinions. While some diners rave about the fresh and expertly seasoned dishes, including perfectly cooked chow fun and crisp vegetables, others lament the lack of quality in their sushi, describing it as bland and unappealing. Complaints about delivery service—rude staff and slow timings—have also surfaced, painting a frustrating picture for some patrons. Despite the criticisms, loyal customers insist on the restaurant's efficiency and exceptional service, encouraging others to dine or order from Phoenix. Ultimately, experiences may vary, but the debate surrounding this establishment continues.

Last update: 17.01.2026 from: Esther

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★ 3.7 / 5 from 214 reviews
krystal-werner
13.06.2025

Never ever again I literally work across the street and ordered for deliver as I couldn?t leave. When I called the person answered saying hi what do you want I had to ask if it was the restaurant and almost seemed annoyed I had called. It took almostan hour. They charge me a delivery charge of $4 to walk it across the street. The delivery person was rude dropped the food onmy service counter and complained about the $5 tip I gave him, my order was $30. I got sushi and it was horrible, have hadbetter from a supermarket you could taste it wasn?t fresh the avocado was browning and they used so much sauce on top to try andhide the awe full flavor, bland and all taste the same. The salad was extremely water logged so the dressing was watery. Themiso soup was barely warm and tasteless.

tsporer-2
26.12.2023

This is my favorite restaurant of all time! I always look forward to my visits to the Hamptons just so I can eat here!

trantow-chauncey
26.12.2023

Regarding the food, the sushi was quite disappointing—I’ve had better from a grocery store. It was definitely not fresh; the avocado was brown, and they drenched it in sauce to hide the unappetizing flavor, which was bland and monotonous. The salad was overly soggy, making the dressing almost flavorless. The miso soup was lukewarm and lacking in taste. Overall, it was a letdown.

esther64-1
26.12.2023

My favorite place for Chinese food! PHOENIX is my top recommendation and the first restaurant I think of for delivery. It's the best in Wainscott and East Hampton, and I happily go out of my way to eat here!

lourdes95-2
26.12.2023

One of my favorite restaurants in the Hamptons.

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