Chanello's Pizza - Virginia Beach

The people are usually cool, but I've now had two experiences that are bad within about a month or two of each other . The delivery exceeded the ETA by 25 minutes, the pizza is not fully cooked but there's a ton of extra cheese on top of it that is halfway melted (more cheese ? better). The pizza seems to have shifted significantly during transportation because it is disfigured, sloppy, and the toppings are not sitting atop the crust. The manager was pretty cool last time whenthey forgot a salad, but I think I'm done with this location for the foreseeable future. Unfortunately, many food delivery services have taken a huge hit in quality since MAR2020, in my opinion.

My pizza was undercooked, uncut and barely warm. To it it all worse delivery driver didn?t have a hot bag, box was more greasy on outside then in. Was told it be 45-60 min which ok but took over and hour and half for cold pizza. Go elsewhere save your money.

Very disappointed in the order and product. The pizza was OVERLY greasy and there was actually hair not only in the bottom of the box stuck to the bottom of the pizza, but also in the french fries. So angry when i called to inform the store, no accountability, he said it could have been the delivery driver..very disappointing.