Arby's - VINTON

Our two daughters and us stopped at your store #7954 on our way to our grandsons Ft. Jackson graduation on 11/29/2022 at 12:11pm.. There was a little bit of a l... read more Our two daughters and us stopped at your store #7954 on our way to our grandsons Ft. Jackson graduation on 11/29/2022 at 12:11pm.. There was a little bit of a line there, but things were moving well. The two ladies working the front were TOTALLY incontrol and were very much in unison together. We got up to the counter and ordered our food. We received our order in a shortamount of time and everything was delicious! We were treated, like every other customer before us, with total professionalismand courtesy ; even asking us if we needed any sauces or anything else. We are residing in Texas now, but are formally fromIndiana and We can tell you that we have never, in ANY fast food restaurant, had such a wonderful experience!!! We have to givea shout out to Sarah and Mona working the front of store, as well as the crew in back. These two ladies have set the bar reallyhigh for all others to live up to. Anything you can do to uplift these two for their superiority would be very much deserved,and appreciated!!! Keep up the excellent job ladies and GOD bless. Mike and Cindy

The soda fountain machine was giving out nasty flavored soda. Tried several different flavors and they all tasted weird. Food was okay. I've had better from oth... read more The soda fountain machine was giving out nasty flavored soda. Tried several different flavors and they all tasted weird. Food was okay. I've had better from other Arby's locations.

Got the 5 piece chicken strips combo, my partner got his 3 piece chicken strips, we got 8 raw chicken strips. So they remade our chicken strips, not the fries.... read more Got the 5 piece chicken strips combo, my partner got his 3 piece chicken strips, we got 8 raw chicken strips. So they remade our chicken strips, not the fries. They did not apologize and I got to eat cold fries with the new chicken strips. I liked Arby'still today, if I would have not been doing my reset, I would have gone on the road with raw chicken. Arby's, you need to checkup on your managers n crew.

The two sandwiches were Delicious, but were missing the pies we paid for. Also they were out of all their main sides so only able to get the sandwiches. Great f... read more The two sandwiches were Delicious, but were missing the pies we paid for. Also they were out of all their main sides so only able to get the sandwiches. Great food otherwise

I ordered the Smokehouse Brisket sandwich. The brisket was good but they were skimpy on the serving and left off the onion topping (looked nothing like the pict... read more I ordered the Smokehouse Brisket sandwich. The brisket was good but they were skimpy on the serving and left off the onion topping (looked nothing like the picture). Employees were friendly and the dining room was clean.