Dunkin' - Vineland

The food was undercooked, and although I ordered a caramel iced coffee, I was given a regular one instead. Since I was the only customer in the restaurant, I do... read more The food was undercooked, and although I ordered a caramel iced coffee, I was given a regular one instead. Since I was the only customer in the restaurant, I don't understand how my order could be incorrect. This is the second time this has happened, and I'm really frustrated! Their service is quite disappointing.

I truly enjoy my visits to Dunkin'. However, I avoid the Dunkin' on Delsea Drive near Sherman Avenue. I've noticed that the staff there often hands out cups of... read more I truly enjoy my visits to Dunkin'. However, I avoid the Dunkin' on Delsea Drive near Sherman Avenue. I've noticed that the staff there often hands out cups of hot coffee without securely fastening the lids, and when spills occur, they tend to blame the customers. On the other hand, the employees at the Chestnut Dunkin' are always friendly and provide excellent service. The food and drinks are consistently made to perfection. I genuinely appreciate their efforts and make it a point to express my thanks! Good customer service—like a simple hello, thank you, and you're welcome—still holds a lot of value for many of us.

Of all the Dunkin' Donuts locations in my county, this one is by far the best. The food is always fresh, and the drive-thru service is quick and consistently ge... read more Of all the Dunkin' Donuts locations in my county, this one is by far the best. The food is always fresh, and the drive-thru service is quick and consistently gets my orders right.

The brownie batter donut is currently out of stock. read more The brownie batter donut is currently out of stock.

I've had a very frustrating experience during my last two visits to this restaurant, and I'm resolved not to return. If you're going to make customers ask for s... read more I've had a very frustrating experience during my last two visits to this restaurant, and I'm resolved not to return. If you're going to make customers ask for straws with their drinks, at least allow us a moment to make the request before closing the window in our faces. It's hard to believe that we can't even manage to say, "Can I have a straw, please?" before being interrupted. I'm genuinely disappointed!