Sogen - Ville Lambert
Sogen
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We went on a Thursday night, we are from Montreal and were more than happy to sit to wait out the traffic. We were glad there was a 5 à 7 and that it was ladies night. Our joy quickly turned as we saw the that some other people were getting there food ro service berore us even though we had been there a while (seated). My waiter forgot my wine for a while then remembered when i finally managed to make eye contact and smile at him. The food once it arrived was fresh and really good, but we waited upwards of an hour for it. not sure if it was the kitchen or the service, but the food was on the colder side of fresh. I would reccomend going here, but be ready to really wait for your fodd or ask your waiter to put a rush on it. Also portion to price is pricey, so go on one of their discount nights.
Nice decor, the food is good and prices are average for that type of restaurant. Size of the plates are very decent. Sushi and asian fusion plates were excellents
The food at this restaurant is of good quality, however, due to several incidents, including my wife's egg allergy being ignored resulting in two dishes with mayonnaise or eggs being served, we have decided not to return. The service was slow, with no apologies given, and we were forced to eat separately while one person waited for their meal.
Not the place to go if you’re looking to have a decent customer service experience. If I could, I would glady rate them as -10 ! When we arrived, we were told the waiting time was around 15-20 minutes. We decided to wait. 45 minutes...later, my friend and I were still not seated and no one even had the decency to come to us and apologize or at least let us know when the table would be ready. We asked them politely when would would get our table and the rude waitress simply said she doesn’t know yet and that wee have to keep waiting. After an hour and twenty minutes we decided to leave and just when we were about to open the door, the manager magically found a table. They never came to see us nor apologized. The manager stood there and did nothing until we got up to leave! Since it was one of the worst experience we’ve ever had...we left! Never again.

