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Contribute Feedback What Ron Ferns likes about Seafood Shack Tappen Beach:
Service: Dine in Meal type: Dinner Price per person: $100+ Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Chicken Quesadilla, Steak Sandwich w Fries, Cali Fish Tacos 3, Beach Bar Chicken Torpedo, Fish and Chips View all feedback.
What Sally Doulton doesn't like about Seafood Shack Tappen Beach:
Don't bother to take the trip to eat here. The service was extremely slow, and the food was overcooked and inedible. One hour after placing our order, we are still waiting for the garlic bread. Horrible! So sad...Burnt garlic bread arrived 25 minutes after the entree was served. Meal type: Dinner Price per person: $30–50 View all feedback.
Great food and drinks (I had the crabcake app, the ginger mule, and the mahi mahi tacos . Can't beat the beach view and nice breeze on a warm evening. One of my friends said the clams were too small in her clams appetizer order and she wouldn't order it again. Otherwise everyone seemed to enjoy the rest salad, burger, onion rings. Our waitress was awesome (Serena? Especially since our party of 4 changed tables a few times she was quite accommodating. First seat the sun was too strong so moved to one that had cover. Then after an hour or two, after we finished eating and were just talking over drinks, tables by the beach with couch like cushioned seats were available so we moved there. Would definitely be back
It's a shame that you can have a perfect beach restaurant, a beautiful night and the worse experience ever! It took almost 45 minutes to even get the servers attention. The 15 more minutes to get a club soda. Forget water. The server finally took out order but came back 10 minutes later because she FORGOT it! Really use a pen! We finally got good that was ok. We decided to skip coffee because the sun was going to come up soon. Could get a check for 20 minutes because the printer was down. Hey Carlyle group get your act together here! Won't be back
There are few times that I have an experience so bad that I feel I must give 1 star. not sure I have ever given one) The location is great, right on the beach, and our evening started off well. Drinks and appetizers came right away. The Main course is where the wheels came off After too long a wait , and we were ok with this; it was a beautiful night) the entrees started arriving, or at least 3 of the 4 did. The first entrees to arrive were salads. The chopped salad arrived un dressed, no dressing on the side) and without any chicken. Even after this was remedied the salad was 95% lettuce. It was hard to find the other ingredients. The other salad, the Greek, came without feta? Like the chopped, it was mostly lettuce, but it did have big hunks of chicken on top. Waiter promptly took care of these things and told us the kitchen was having some problems. The night went off a cliff when the 4th entree the Mahi Mahi) had not come after and additional 10 minutes. The waiter again apologized and said he would get the manager involved. 10 minutes later and nothing, and no visit from the manager. Finally my wife lost patience and left the table to find the manager. He explained they had a new chef, but took argumentative tone rather than apologetic. He said he would deal with it. 10 more minutes, nothing. Meanwhile we witnessed 2 plates of Mahi go by us to other tables. We could see the manager chatting with some patrons while we were trying to find our waiter. It was clear the manager was not dealing with our issue. When the waiter finally checked in, he had thought it had been dealt with. 10 minutes later, we flagged down the waiter to request a check; we were done waiting. It had been 90 minutes since we arrived and 75 minutes since we ordered. Mahi takes about 10 minutes at most. The night was a fail. My son was going without his meal, electing to grab a slice on the way home. They did take the Mahi off the bill, but of course since we never got it. They did agree to do this when they thought they would be able to deliver it. On the way out, no apology from the manager in fact he was no where to be found. Clearly he did not care. Running a restaurant is hard but this falls entirely on the manager. There was a problem elevated to him by the server and he failed to deal with it. He has no place working in the industry and should be fired. People have bad days but he chose to avoid rather than tackle. We eat out 2-3 times a week and have never had an experience like this. We have seen the wheels come off in the past but those establishments tried everything to please us with alternate dishes, special attention, apologies from the top. We have never ever left with one of our group not eating. Be forewarned .
This restaurant is great for a summer evening. Beautiful location on Tappen Beach. Although the food was a solid 7/10, the service was pretty slow 4/10. Good for a night where you have ample amount of time to drink and chat with friends but not good for a quickie.
Stopped by here for lunch on a hot Saturday afternoon. Hostess seated us promptly under a table with Umbrella. Waiter immediately came to the table with ice cold water, and took our drink order. Busboy was on top of our table and didn't let finished plates sit for long. Place looks like it was recently renovated. Decor was nice and clean. Great waterfront views on the beach. Had raw little necks, crab cake sandwich, and fish chips platter. Food was good for what I expected of the venue. Food was served fresh and promptly.