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Contribute Feedback What Maria V likes about Cais da Vila O Jaime:
Service was AMAZING. Food was absolutely delicious. Fish so fresh, great local wines, view of marina, staff was attentive but gave us a relaxing experience. 10/10 recommend. View all feedback.
What Rampyari Magar doesn't like about Cais da Vila O Jaime:
7 of us arrived here for lunch on a rainy day. Only a few other guests were here but we waited an hour to get food. It was not worth it. Everything was burnt to coal state. When we peeled the coal coat we found completely tasteless meat.This place should ask for forgiveness from all these fish and chicken for their pointless death. View all feedback.
Me and my partner stopped at this lovely restaurant to get some fish and seafood after our whale watching excursion and I must say it’s been the best food I’ve had since being here. I’ve had a lot of fish and seafood in my life but the food that I ate at estrela do mar has left me wanting more. I definitely recommend getting the grilled lapas and the sword fish, it was amazing! The staff were super friendly and helpful.
I was seated and servers walked by and smiled, more tables arrived and received menus and had their orders taken and I hadn't even received a menu to look at. I flagged down a server and he said was coming back, but he never came. Another woman who worked there came by and said that she had noticed we were waiting for a while (it was 30 minutes of waiting while seated at this point) and she said that she was going to bring us inside, she never came back. We spent an hour in total waiting until we finally decided to get up and leave. HORRIBLE.
Passámos a manhã a fazer praia no Ilhéu de Vila Franca do Campo. Acabados de chegar à marina, procurámos espontaneamente um local para almoçar. Bom peixe (sargo) e boa recomendação de quantidade pelo empregado de mesa (Obrigado!).Bom serviço, com simpatia e simplicidade, a preço muito convidativo, num local top!Pena não terem sopa, mas o resto compensou ;-)
O cliente no meu entender não tem o privilégio de ter sempre razão, mas tem o direito de reclamar quando é pessimamente atendido ou com razões para o fazer. Recentemente procurei almoçar no restaurante em Vila Franca do Campo " Estrela do Mar " . Reclamei da demora de aproximadamente uma hora para ser atendido o meu pedido de duas qualidades de peixe grelhado . Mais importante do que a demora, o motivo da minha reclamação foi verificar que já tinham sido satisfeitos os pedidos de cerca de quinze a vinte pessoas, chegadas depois .Foi – me dada respeitável e atenciosamente a justificação por dois colaboradores deste restaurante, que tinha havido um lapso da cozinha. Quando finalmente fui atendido, verifiquei que os peixes grelhados que supostamente no mínimo tinham de se encontrar quentes, estavam frios . Após a refeição, fui apresentar o meu desagrado ao responsável Srº Roberto, que de forma completamente descontrolada, agressiva, insultuosa e aos gritos, ouvido por todos os que se encontravam na sala , me respondeu que era um cliente indesejável e que agradecia que não frequentasse mais alguma vez o seu restaurante, por o ter considerado, incompetente.
Service was AMAZING. Food was absolutely delicious. Fish so fresh, great local wines, view of marina, staff was attentive but gave us a relaxing experience. 10/10 recommend.