The Ritz-carlton, Vienna

This review is for a commendation to Matthew at the front desk. He was a very accommodating employee that the Ritz immensely benefits from having under its staf... read more This review is for a commendation to Matthew at the front desk. He was a very accommodating employee that the Ritz immensely benefits from having under its staff. He was always kind, outgoing, and making sure we had every need. While requesting to transfer room due to loud noise, the guest services line failed to support and Matthew proactively called our room and personally carried our luggage to the new room. He’s a true Irishman to the core. Go raibh míle math agat, Matthew! The Ritz overall is a dream hotel, highly recommend. Thank you!!!!

Perfect in every aspect. And the steak house too read more Perfect in every aspect. And the steak house too

Truly amazing stay! Stayed at the Ritz for 5 nights for my birthday recently. They had an amazing gift waiting for me in the room on my birthday. The hotel is c... read more Truly amazing stay! Stayed at the Ritz for 5 nights for my birthday recently. They had an amazing gift waiting for me in the room on my birthday. The hotel is close to everything in the city. Will definitely stay here again.

Wouldn’t cancel my reservation. Doesn’t understand my flight is cancelled from dubai. What a unreasonable hotel. €2000 gone!!! read more Wouldn’t cancel my reservation. Doesn’t understand my flight is cancelled from dubai. What a unreasonable hotel. €2000 gone!!!

Amazing property! Has everything you need, the staff is absolutely amazing! Miss Karina took care of my stay to absolutely above and beyond degree! If you get t... read more Amazing property! Has everything you need, the staff is absolutely amazing! Miss Karina took care of my stay to absolutely above and beyond degree! If you get to stay there during her work schedule, please say hi to that amazing woman!