Paraiso Del Elqui Ricardo Pacheco

Bad experience. we are on vacation with my family and we toured the place, when we found this restaurant, there were 7 of or and when we arrived it was empty, and with space for o, however they took or to the patio of this place and from there, the experience was horrible, it was all dirty. the young lady who attended o, very friendly and nothing to say about her, took our order; and here the problems continued, my sister asked for a vegetarian dish and i pomegranate beans, they invented my sister's dish because it didn't exist on the menu and when my food arrived it was still frozen and with a sour smell. the change is requested because it was impossible to eat, to which they bring me this chicken with fries, too greasy and black, giving the impression that they did not even clean the iron, apart from ketchup was requested and a hair came out on it, jot gross. not forgetting the dirty cutlery and glasses that we had to clean ourselves with alcohol gel. we ask to speak with the manager, (who had a terrible hygiene) to resolve this situation, to which he responds in an arrogant way, as if it were our fault that his food was bad. terrible place, i do not recommend it, we waited almost 2 hours and 30 minutes for a poorly prepared meal and prices nothing to do with the service provided, a robbery. We are on vacation with my family and we traveled the place, when we met this restaurant, we were 7 people and at the time this was empty, and with space for us, however they took us to the courtyard of this place and from there, the experience was horrific, it was all dirty. The lady who attended us, very kind and nothing to say about her, took the order; and here continued the problems, my sister asked for a vegetarian dish and I porotos pomegranates, invented my sister's dish because it did not exist in the letter and when my food arrived it was still frozen and with a scent of agrío. He was asked for the change because he was impossible to eat, to which I was brought this chicken with fries, too greasy and black, giving the impression that they didn't even clean the plate, apart ketchup was asked and a hair was in it, just disgusting. without forgetting the covered and dirty glasses that we had to clean ourselves with alcohol gel. We request to speak with the manager (who had a bad hygiene) to resolve this situation, to which he responds to us in a prepotent manner, as if it were our fault that his food was bad. I don't recommend that we wait almost 2 hours and 30 minutes for a poorly prepared meal and prices nothing to do with the service provided, a robbery.

Lousy service and customer service. attention is too unpractice, the online letter system and then the ordering is excessively exhausting and inefficient. Then it's time to wait for a lot of time for them to serve us and, passing by, we lack dishes; dishes that never came (at least those who attended us then took them off the account.) we also asked for some green salads that we ended up returning because the lettuce was unwashed, it was plagued with insects that scattered in the rest of the vegetables. Finally it gave us too much rejection and we decided to just ask for the account (which came out very expensive) and leave. the food was good, but it generates so much mistrust that I don't recommend eating here, find another place.

Lamentablemente tuve una mala experiencia, los platos no estaban acorde al valor, la palta nunca fue rellena, la presentación horrible, solo montaron lechugas enteras y el pollo parecía lámina de cesina. No se dejen engañar aquí no vale la pena comer.

Lamentablemente tuvimos una pésima experiencia en este lugar. Si bien al entrar nos dijeron q había una espera de 30 minutos, ya que con la pandemia había gente haciendo fila, terminamos esperando mas de 1 hora para q nos atendieran. Cuando finalmente nos vinieron a tomar el pedido nos trajeron solo las bebidas y tuvimos que esperar 1 hora más por la comida que ni siquiera era lo que decía la carta. El chef y dueño además tuvo una pésima actitud lo que hizo la experiencia aún mas desagradable. Los vasos estaban muy sucios, incluso uno de los vasos q trajeron tenía como levadura al fondo que le daba un pésimo olor.

In chile to get remote “good food” is sometimes very difficult. mainly meat, from animals also, very often fried or fried, fat and as a supplement fried kartoffels. or empanadas where only the cook white was really in it. the chilene seems to be very used to hotdog, burger, pizza, eis unfortunately! we finally found out here after many disappointments in vicuña that was really delicious! I am not a vegetarian (what would be difficult in this country) was more than satisfied with my eating, including the rich appetizer. fresh, good and a certain amount (a very large menu with lots of dishes.) pity that we discovered this restaurant to be recommended within a week only last night. Note: it would be nice to make more of the back garden area to be able to eat and linger there.