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Contribute Feedback What User likes about Popeyes Louisiana Kitchen:
I am a fan of Popeyes, however, our most recent experience was not the best. We requested mild chicken but received it well done and spicy. Despite this, I am willing to give them another chance. View all feedback.
What User doesn't like about Popeyes Louisiana Kitchen:
I love fried chicken, but the employees at this restaurant are rude and lack good customer service skills. I overheard them arguing and cursing behind the counter, which was very unprofessional. View all feedback.
There was nobody at the counter but all employees were too consumed with drive thru to see that I was standing there. I almost ordered from the app because it seemed it might be quicker. There was only enough spicy chicken for the orders that were before me so they didn't have enough for me. I still ended up waiting about 15 minutes for my to-go order. The food was only mediocre. The doors were locked at 7pm which seemed odd to me.
Well there still stuck in 2020. There's a poorly hand-written note with the board is not updated and we have sandwiches. First we stared through the giant plastic wall for ten minutes like we were at the zoo looking for the elusive nocturnal creature behind the glass and almost place our order through the app because it was taking so long. There was no one eating in the building and no one in the drive through. Now the order came out in 15 seconds because the chicken and fish sandwiches were already made and sitting in the heat warmer. Mmmmmm soggy and sad. The order came our wrong twice. Asked for spicy chicken and was handed packet of Louisiana hot sauce and was told here's your spicy sauce. The wife asked for tenders and got the shrimp combo. Great an upgrade!! but she's allergic to shellfish. I would have eaten them but they didn't have cocktail sauce. Extremely disappointed. This one's a never go back kind of place.
3d failed trip. We came looking for 3 8 piece dark meat. It's early still but they are out of dark meat? Once maybe, twice humm but three times.. no I'm not buying it.. We had enough time today to go to the Popeyes on Bear valley.. they are making our chicken fresh as I write this.. .. we will not be returning to the Hesperia road location.. fail fail fail..
These women are rude!!! I place a pickup order on the Uber app and I’m told they have no chicken , no French fries , and no sandwiches!! This is not the first time. I had the curiosity to ask them why is it that they never had food and the rude fat lady said that she doesn’t have to explain anything to me and she said what she said. Luckily it was through drive thru. F’n Gorda.
What the h..... ll. Owner. Your people when we went thru the drive through was , had zero personality , did not say you was out of crispy chicken, out of literally everything, And. Your chicken was the worst we have ever eaten, Gravy, was sooooo salty 4 people. Could not eat... how are you still in business Hesperia rd... $89. Never again. Pay attention to your hired help I would be checking for hightimes.