Wingstop - Victoria

If the phone isn't always busy, they just don't answer the phone. I want to call my order before I go all the way over there because I live in the district, but now I have to wait over there and wait until my order is made? It's not just today, either it's every time I command Wingstop.

Update: I had to call them back after they disconnected the phone, but the manager offered to remake my order and had it ready for me in 10minutes. It was much better the 2nd time around, it just sucks I had to complain for them to get it right. I’m not a big complainer.Normally wing stop is a go-to place for my husband and I. After today’s experience it definitely won’t be anymore. We ordered ahead, the food was ready when I got there which was great. The fries were soggy and cold. No seasoning, the chicken was cold and dry, and worst of all, I’m 100% sure the ranch was sour. It was chunky and had a terrible smell to it. I called in to place a complaint, they had me on hold for 20 minutes and hung up on me.

Really good place for wings. Also has a good in dining area. I'm a fan of boneless and they have some good flavors. Good prices too. The $16 20 piece pack is worth it.Food: 4/5

I ordered a 15pc combo wing in Togo. We live in shiner. We get home to find a 3 PC chicken tender instead. Occurred on Monday 10/3. Called for 2 days to speak to manager, no call back or get disconnected. This is bad that I paid over 25 dollars to get a 10 dollar menu price meal with no urgency on their behalf.

The food is outstanding and the customer service is amazing. Thank you Al for your great customer service. Definitely worth the money and it's so nice to see a clean restaurant in Victoria Texas. Thank you all for being so helpful and great to me and my family.