Reviews

Overall Total Score
3.7 out of 5
Very good | 1312 reviews

What User likes about Jack's:
3/4/22 This restaurant has been completely renovated since my last visit. They actually demolished the old building and constructed a new one. The interior is very nice for a fast food restaurant including a lovely fireplace, a nice surprise. The menu is varied and excellent. I had the fried chicken sandwich which I thought was top quality. I will certainly go back. What User doesn't like about Jack's:
A nicely packed package only hides the content! This is the second time I visited this place since it was renovated. The service is terrible. The food is good under par. The pommes were cold and stabbed. The rolls were so stiff, I think they were sitting outside overnight. I'll see the list. Terrible! View all feedback.

Reviews from various websites

Menu
3.0 ★ from 8 reviews

This Jack's is in Lorna Rd Hoover, is a very clean place, and the employees offer great services? And the hamburgers?

I would love to give this location zero stars. The night crew lacks in customer service skills and the food is not fresh. My family just came through the drive...

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It was clearly understaffed, and I totally feel for the workers on that front. If it was just that things were taking some extra time, I wouldn?t be upset. Howe...

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I bought the new Bacon Pub burger combo. Has Jack's quit salting the fries? I also bought an order of cheesy bacon pub fries and the picture is worth a thousand...

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3/4/22 This restaurant has been completely renovated since my last visit. They actually demolished the old building and constructed a new one. The interior is v...

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Sirved
3.1 ★ from 12 reviews
Moore
09.09.2024 - 21:04

This Jack's is in Lorna Rd Hoover, is a very clean place, and the employees provide great services ???? and the hamburgers ???? are delicious ????

Erin
09.09.2024 - 21:04

I would love to give this location zero stars. The night crew lacks in customer service skills and the food is not fresh. My family just came through the drive...

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Zahid
09.09.2024 - 21:04

Subpar Service: The staff seemed disorganized, and the service was incredibly slow. I ordered a large vanilla shake through the drive-thru, but it was overflowi...

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Anthony
09.09.2024 - 21:04

The new chicken nuggets are fantastic! They are well-seasoned and have a good amount of meat. I think they deserve more promotion.

Leann
09.09.2024 - 21:04

While the restaurant presents itself nicely, the quality of the experience falls short. I've visited this location twice since its renovation, and unfortunately...

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Int Restaurants
3.7 ★ from 1300 reviews
Martha
20.08.2023 - 06:14

Went on Valentine's to pick up chicken for my family and MIL that was staying with us before her back surgery. Friendliest service I have received at any fast f...

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Kevin
20.08.2023 - 06:14

I tried the chicken fingers and was really impressed. The Come Back Sauce had an unexpected kick to it. In my opinion, it definitely outshines Zaxby's.

The
20.08.2023 - 06:14

Great fast food! I frequently visit this place for breakfast, and their steak biscuits are excellent. The staff is friendly and the service is quick.

Billy
20.08.2023 - 06:14

I have to say, this newly reopened restaurant is truly impressive with its stunning design, featuring rocking chairs on the porch and a rustic barn door at the...

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