Wendy's - Veradale
Wendy's
Description
This neighborhood Wendy's serves fresh, familiar favorites with friendly, helpful staff and clean dining—breakfast sandwiches, chili and classic chicken get praise. Promotions and vouchers add value, but recurring order mistakes (missing toppings, wrong condiments), occasional packaging issues and limited manager accessibility dim the experience. Remodel-era drive-thru backups and delivery handling frustrate drivers and slow service during peak times. With standout employees and dependable food quality, operational fixes—better quality control and remodel logistics—would lift this location from good to great.
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This place has no quality control. Picked up a hamburger for a client. I said bacon three times. No bacon. I asked for mayo and ketchup. Just mayo. No ketchup.The last time still had paper on the meat. I called to talk to the manager. Recording said@not available and voicemail was full. Goodbye “. Goodbye Wendys.
I worked at wendys for roughly 2 years and know how easy of a job it is and how easy it is to treat customers with respect. I asked for a coke no ice at the order box and then I get my coke at the window with ice and its not a big deal but i ask if i could do no ice and the manager at the pickup window was told me to ask the the order box in the future which i did and then handed me my drink with just the ice taken out of it and soda dripping down the side of the cup. Just frustrating since i know how easy it is to do your job the right way.
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