Lua Puerto Rey - Vera

Have used the Lua for many years and always been very pleased with the whole experience. The last couple of times we felt the service had deteriorated. Tonight... read more Have used the Lua for many years and always been very pleased with the whole experience. The last couple of times we felt the service had deteriorated. Tonight we went and it was awful. We arrived early to have a drink before we went into dinner. We ordered a bottle of wine and it was bought by our usual waiter who, unfortunately, let the tray slip and a glass slipped, smashing and cutting my arm. He was mortified and couldn't apologise enough. My friend went off to find dressings. Sorted, and we went into dinner. 20 mins later and no one had taken a drinks order or enquired as to condition of my arm. We then asked to speak to someone in charge. The manager came over and put a proper dressing on my arm as it was still bleeding quite badly. Still no drinks had arrived nor had our food order been taken. We had ordered some alioli but a bottle of red wine had arrived instead! Despite all of this no one offered any apology for what had happened. Drinks had still not arrived so we decided to call it a day and leave. We will not be back. After many years of giving regular business to Lua this has left a very bad taste in our mouths. It is such a shame as it's a beautiful restaurant serving wonderful food but the service has gone to pot.

All I can say is that I went today for a birthday lunch. The menu selection is wonderful The food was sublime I have people watched in many bars but today I wai... read more All I can say is that I went today for a birthday lunch. The menu selection is wonderful The food was sublime I have people watched in many bars but today I waiter watched. The staff were 100% fantastic

Food amazing, service great. What a wonderful restaurant. Had a lovely evening here. Restaurant busy, but didn't feel rushed or overcrowded. Great menu, caters... read more Food amazing, service great. What a wonderful restaurant. Had a lovely evening here. Restaurant busy, but didn't feel rushed or overcrowded. Great menu, caters for all tastes.

One of the top end restaurants in the area regular Sunday lunch venue for us. This visit was a group of nine friends one vegetarian. Eight ordered suckling pig... read more One of the top end restaurants in the area regular Sunday lunch venue for us. This visit was a group of nine friends one vegetarian. Eight ordered suckling pig as the main course pressure on the kitchen but with an aperitif and starter course they delivered. Fully trained waiting staff with silver service standards.

The food was good, the place is nice, but I have been there twice this month and the toilets are soooooo dirty, not exceptable for a restaurant like this read more The food was good, the place is nice, but I have been there twice this month and the toilets are soooooo dirty, not exceptable for a restaurant like this