Le 7e Sens VendÔme - Full Menu

#16 - Vegetarian - Vendôme, French, European

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hugues-schneider
20.11.2017

We had shocking customer service here. We were brusquely told that we couldn't sit at the table of our choice as it was booked (no label on it) and then made to sit very close between 2 other tables. I can't comment on the food - as we never got any. We were totally ignored for about 20 minutes, then a bottle of water and 2 glasses were plonked in front of us. We had time to drink it all and observe 2 girls study the menu board and then sit down at the table that was supposedly "booked" . They too were ignored for some time before getting water, which they drank whilst chatting, then gave up and left. Another 15 minutes later, just as we were about to do the same the sour faced proprietor/waitress came across and said, in a rather challenging tone, did we have a problem? - not I'm sorry for your wait or anything. We did then actually place our order, but had to ask for a wine list, as she didn't suggest drinks. Another 5 minutes and that was plonked onto the table. Then nothing. ....... No eye contact from either waitress, no "what would you like to drink" . Enough already - nearly an hour had passed and all we'd had was a bottle of water. So we left - but we did give them the courtesy of telling them that we were going. Still no word of apology!! These people are in the wrong business.

jacqueline-aubert
20.11.2017

Lovely food starter of smoked salmon would of cost more to buy in supermarket in UK than they charged.good value

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