La Cuisson Cafe - Vancouver

It is a beautiful place for special coffees, teas and pastries. Although very expensive, all were very delicious. I was not impressed by the lack of customer service and found the female server (I think the owner) boundary line rude. During these challenging times of COVID, you would think that small businesses would be grateful for customers willing to pay high prices.

My husband ordered a mocha. I tried to order a decaffeinated latte and then a herbal tea, but the server (owner? either didn't understand what I asked or they didn't. When I gave up and asked for water, he shook his head and told me there was a minimum fee of $4.50 and I couldn't sit there (even if there were empty tables. My husband and I are up and down. I've never seen that before. Apparently, this facility has a reputation and other nearby companies will not apply.

I give them 2 out of 5 because of their location and setting On a Thursday afternoon, my friends and I decided to meet up after lunch for coffee. Since Honolulu café in Kerrisdale was busy, we went to this cozy looking café nearby. My first impression of this place was good from its ambience and décor, and the server was kind enough to arrange the tables to seat all 6 of us without much wait. However, as the server started to take our order, I found that it took a bit of effort to communicate. Originally I wanted to share a pot of tea with a friend but decided not to after being told that an extra cup will cost half the price of a pot of tea. When our orders came, we noticed water spilled from every tea pot they put on the table and they also had trouble putting a slice of cake down without knocking it over. My other friend ordered the same pot of tea as me. Hers came but mine never did, so we asked and then found out they actually combined our orders into a bigger pot with double the tea ingredients. We were not happy that we were not informed or asked beforehand, and would still have to pay for the price of two pots, so we asked to talk to the manager/owner who later agreed to charge us for one pot only. Here came the worst part. As soon as the manager stepped away, the server came back to take an order for me since there was a minimum charge per person. I seriously didn’t know what the server was thinking. You have a whole table of unsatisfied customers and you wanted to make their experience even worse just because of the restaurant policy?! Who would run business like that!? We were all choked about this and had to point out one of us ordered a drink AND a cake, which could satisfy their minimum charge policy. We expected to receive good customer service in high tea place like this, so this came to a shock. Overall their food and drinks were not that impressive. The coffee one of us had was sour. Another thing to note was that their the washroom door didn't lock properly. People could open the washroom door even after it was locked from the inside. Imagine how embarrassing it was to see or be seen using the washroom! Unless I hear any excellent feedbacks about this cafe, I do not plan to return.

Seemed exciting from the outside: a late coffee menu going into technical detail on tasting notes and sandwiches prices at $10 made me presume they'd be finely made. Sadly this is a place that's presenting as a high quality, specialized place but using below average ingredients: the Ham and cheese sandwich was just processed shaped ham slices, processed cheese in basic supermarket bread, the American mis to I ordered was just milk added to an Americano, and the chowder that and in the combo (they were out of the only other soup) was plainly frozen seafood mix in broth. All round very disappointing: $28 for two coffees and a soup salad combo, there are so many places that do this sort of thing better!

I've brought my two sons to La Cuisson for years. I get coffee, they get a sweet drink and a desert. The coffee selection is excellent, brewed but you prefer and served in bone china (which offers the purest taste). The desserts are beautiful and excellent, made by the owner's wife. This is a family business and it is amazing that it is through the pandemic and despite the coffee competition along the 41th Street in Kerrisdale. I am concerned to read some of the negative reviews here. To be clear if you want Starbucks, it's not. There is a huge starbucks a block away for pumpkin latte and loitering. La Cuisson is a cafe for people who want a little of an elevated experience in a quiet, comfortable, unpleasant atmosphere. If you are the type of person who disappears from independent companies in local communities like Kerrisdale, you should give this place an attempt, and come back! It's a real jewel hidden in this neighborhood.