Margarita Factory Hazel Dell

My partner and i went on a weeknight. this was our second time, and the fact that we wanted to come back is a good indicator of our first experience. the place was PACKED and kept getting busier for the first half hour. we were seated promptly by Liz, who was really welcoming. we were disappointed that there were no booths, but happy that there were low table options for us shorties, which she accommodated, warmly. we got served the yummy, WARM, chips within 2 minutes, but the rest of our opening service was delayed. eventually, my partner asked Joshua if we could order. he immediately pulled out his pad and took our order. none of this: let me find your server stuff which seems to breed a certain style of competition in restaurants. he was so professional, engaging, and helpful as we ordered the chunky guacamole (sooooo good! , and split the pastor street taco plate (delish! . oh. and the chamoy margs! we ordered the largest size...one each. so, that is why this review is so belated ; Felipe came by a little bit later and apologized for the delay. he asked to take our order and we let him know that his colleague had put the order in. without a beat he smiled and offered to add anything to the order and when he left, he let us know he would be taking care of us moving forward. that 's when i knew we were being served by a healthy workteam. and an excellent primary server. everyone seemed to really be looking out for each other as colleagues while making sure we had a GREAT experience. Daisy was serving another table so she walked by a bunch, each time with a smile and a generous air about her. i eventually caved and asked her how people usually eat the chamoy straw...we both laughed when she said, 'exactly how you are doing it! ' at the end of our time here, and after amazing conversations with some guests, tasty food and drink, i asked to talk to the manager. Jafet came over and listened to my long, detailed story of a great experience, and asked for the names of everyone i was mentioning. i emphasized to him, that if this is truly a healthy team culture, it 's up to him and leadership to keep it that way. i feel like he already knows this. he was a really nice guy. on our way out, i checked with the workers i named here, and asked if they got some good feedback from their manager. indeed, Jafet came through. great! experience. i 'll definitely be back on the regular. especially if the workers seem well-cared for. and we can order smaller margaritas ;

Went for my daughter's birthday. Food was great; service even better. Alejandro was fantastic!

Great food. Better service! We love us some Margarita Factory! Tonight we had the best experience ever! ALEJANDRO killed it! He kept our kiddos snacking and the tequila flowing! Gracias tocayo! -Mac Alejandro Silva PS Get the molcajete!

A nice place to hang out for Happy Hour. The nachos were excellent. The birthday singing was a bit loud, but if you're into it, I could see it being fun. Food: 4 Service: 4 Atmosphere: 4

I have never been disappointed with the menu at this restaurant. The food is fantastic and the portions are generous. Unfortunately, I was too full to try any dessert. The service was excellent. I dined in for dinner and the price per person was between $50 to $100. I would rate the food and service a 5 out of 5, and the atmosphere a 4 out of 5.