Starbucks - Van Nuys

Customer service was great in drive thru. Cashier was very nice. Amount of waiting was good/okay. Frappuccino was very good. I recommend this Starbucks. I will definitely come back again. ????

The most dirty Starbucks I ever been, they would be ashamed, the nail of the person who handle my sandwich was full of dirt inside, I saw her preparing food and placing the sandwich in the dirty counter, and then grab a white bag. Also the counter, the glass, the floor. disgusting.

Had the worst service this morning at this Starbucks location. Went in this morning to get my drink and food. I did this though mobile order. App said 5 to 7 minutes. It took them more like 15 to 20 minutes and the barista got bad when I come up to get my food and drink. This will be that last time I go to this location.

Don't be intimidated by the long line it moves quickly. Love these cookies, but be careful if you're allergic to peanuts. My son is allergic to peanuts and has a scratchy, throat allergy when eating vanilla ice cream cookie sandwich as they make peanut butter cookies on site.

Staff are very friendly and helpful.They clean the place out very well. It acts as a hangout for teenagers specially in the late afternoon and evening. Despite the store becoming a restroom stopover for some, their toilets are clean and well-maintained. They have outdoor tables and seats however I never saw someone using it even in the evening. Must Try: strawberry acai tea