Reviews
What Kalani Paialii doesn't like about Pollo Loco:
Only location near me. I will say, Lupita. You're a great lady hi 5. Great customer service skills. Back to the disaster SANDRA ? who hired this rude something. My food was not properly bagged right and she didn't want to help. Immediately just throw away View all feedback. What Lupe Ledesma likes about Pollo Loco:
Vegetarian options: All items are open to modification upon ordering, also substitutions.Dietary restrictions: You must let cashier know upon ordering if you have any restrictions.Parking: Open lotKid-friendliness: Kid MenuWheelchair accessibility: handicapped parking available with sidewalk ramp. View all feedback.
Reviews from various websites
I always come to this location and always have the most pleasant experience and food is always ready in a timely manner. I came through yesterday and one of my...
read moreHorrible customer service! The employees were rude. I have dietary restrictions and I ask for a substitution and they said they could not do anything. You are t...
read moreThank you, Carla, for your assistance! The restaurant was clean, and the food was absolutely delicious.
I’m not sure what’s going on with this El Pollo Loco, but it doesn’t measure up to the others in the SCV. There’s always something off with my orders. For insta...
read more**Vegetarian Options:** All menu items can be modified to suit your preferences, and substitutions are allowed. **Dietary Restrictions:** Please inform the ca...
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