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Contribute Feedback What Thaddeus Kihn likes about El Pollo Loco:
3 stars just because I like Polllo Loco Chicken, but the service on the passage need improvement they really need to repair the speakers (intermediate call), but everything else is okay?.
What Vilma Berge doesn't like about El Pollo Loco:
2 stars only because i like Polllo Loco chicken but the service at the drive-through at this location needs work. I know wait times vary and staffing is also a variable but at least acknowledge the vehicle in the drive-through specially when you're the only one their instead of getting crickets. We ended up leaving instead.
I had a free evening, so decided to try their double avocado and chicken salad. It was really good. I liked the green sauce that came with it, but I did add Pico salsa. I would get it again. Service was quick.
Place is clean n staff are fabulous. I had her equivalent of a taco salad. To avoid. The chicken was burned, the salad over ordinary n Bland; the taco dish was very disappointing. Now I know why the restaurant was empty at noon. Ominous sign!
I usually love the chicken tortilla soup at other locations but here it was bland and under cooked and they had no lemon slices and couldn't make 60¢ in change. There was also very little chicken in the soup. It was more like bland vegetable soup. I ate it anyway, but I'm rather unimpressed. It's a franchise. The food flavor should be consistent at all locations.
I was quite surprised on how nice there family meal was. It had a little of everything to make my kids happy. We had tortillas , Mac and cheese, rice and mash potatos with gravy.
I have the double chicken tostada salad. It was delicious. The creamy dressing that comes with it is so good. I also asked about some of the Mexican Vinaigrette salad dressing that was also good. I'd definitely get it back.