Itsu - Uttlesford

#10 - Asiatic - Uttlesford, Japanese, Sushi

Itsu

Itsu
3.6 / 5 (655 reviews)

Description

Itsu at Stansted Airport presents a range of dining experiences, from delicious sushi and hearty vegan options to disappointing service and cleanliness issues. While many guests appreciate the quality and affordability of the food, such as the I'thai Udon and salmon sushi, they frequently encounter customer service shortcomings, including inattentive staff and long wait times. The restaurant's ambiance varies, with some expressing concern over hygiene and a lack of proper table management. Despite these inconsistencies, Itsu remains a compelling choice for travelers seeking healthy, quick meals between flights.

Last update: 17.01.2026 from: jellyfishfish

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★ 3.6 / 5 from 655 reviews
bradhk5868xw
14.02.2024

I was served the tiniest bacon roll I have ever had at this restaurant. It also took 12 minutes to prepare. It was a disappointing choice considering the many other options on the menu.

zhoro1
14.02.2024

I typically dine at Pret at Stansted, but this time I decided to give itsu a try. The service at itsu is similar to McDonald's, where the staff presents meal options to you. I ordered some sashimi and a miso soup, but unfortunately, neither dish was tasty or fresh. The miso soup had large, slimy tofu lumps that were not mentioned on the menu and which I did not request. It was disgusting! The overall cleanliness of the restaurant was lacking, and it did not seem to be properly disinfected. The most unpleasant part of my experience was when I cleared my table and disposed of the rubbish in the recycling area. To my surprise, there was a large open slop bucket containing the leftover, uneaten meals of previous patrons. The sight of festering food floating in a rotting sewage pool almost made me sick.

andy3460
14.02.2024

I visited this restaurant while traveling through Stansted. I tried the I'thai Udon dish, which consisted of noodles with vegetables such as peas, beans, peppers, and coriander, all in a rich, slightly spicy sauce with coconut milk. It was delicious and the service was quick and friendly. Overall, I would say it was the perfect airport lunch for me.

jellyfishfish
14.02.2024

Itsu is probably one of the better choices for travellers who a) don't want to spent a million pounds for a subpar meal, and b) are trying to watch their calorie consumption. However: nearly everything contains the devil's lettuce (that is to say, corriander), and the seating is remarkably uncomfortable. But tgen, you win some and lose some.

bubbs1984
14.02.2024

One of the healthier options at stansted airport. Freshly made sushi and a good variety. Fruit pots are yummy too. Fairly priced for airport food and personally prefer to other more fast food venues or inflight junk. Def worth a stop on the way past

FAQ

A little farther located is Stansted Airport Coach Station, where you can also access the public transportation.

The restaurant is accessible and can therefore also be used with a wheelchair or physiological disabilities.

More information

Suggested nearby restaurants.