Karczma I Browar Wrzos - Feedback
Reviews
Was 5m (3 4 years ago on Google at Karczma I Browar Wrzos a mag?
An excellent customer service and food! Great atmosphere! Really close to the centre of Ustroń, just past the railway tracks. If you want to try some real polish mountain food then definitely consider this place : definitely should try the locally made Ustroń porter beer! View all feedback.
Reviews from various websites
Last update : 23.11.2023
An absolutely NOT. This place attracts lots of tourists because of it's central location and traditional folk looks. But service, food, quality price raport is not acceptable. Waiters are being rude and totally not interested in creating an welcoming atmosphere, food has a poor quality, you have to wait for a long time. At our last family visit, because of their unbalanced table a glass of beer has fallen and broke this was added to the invoice. In which civilized restaurant do you encounter something like this?! This restaurant has ZERO interest in it's clients. P. S. Please pay attention that at least the last 3 recessions were also negative, this already raises a huge question mark on the quality of this place
We've spent 50 minutes at the table without even being handled a menu. In the meantime we actually left the restaurant but for the lack of other options we ended up at the same table, still waiting. The waiter was not even interested in serving us, was actually rude when we asked for a card. We left again and didn't come back. Highly NOT recommended. Czekalysmy przy stoliku przez 50 min, w miedzyczasie qyszlysmy ale z braku innych opcji wrocilysmy do tego somego stolika we Wrzosie. Po uplywie kolejnych 20 minut ponownie wyszlysmy z restauracji, naprawde nie polecam.
We came back here after two years pandemic travelling restriction. Reading comments from last months I was excited how Karczma Wrzos works now. The first impression: Booking table on the phone. During travellinng we called Wrzos for booking a table. Staff was co operative and helpful. Arriving table was ready despite of the full house. Second impression: Waiters were polite, helpful and fast. Top pf all smileing and friendly. They helped us to choose from Polish menu as English was not available. Third feeling: good cold draughtbeer, huge delicious meals everything was as good as it was before years, the service even better. Thanks for the great dinner we could introduce Wrzos to our friends on. See you in June at out next trip to greatful Poland! :
Great beers good food nice surrounds lots off outdoor seating
In our case everything was great. Good coffee, tasty cake and very nice service. Interesting interior.