J.j. Thermo's And Grill - Upper Alton

Walked in the door was greeted by a nice guy that sat us down. ordered waters and katie got mad because we were joking around about how we all got waters and said she was not playing because the computers were down. we then order the food and she said she wasn 't trying to be A b**ch and then proceeded to talk about how my parents raised me wrong. when we got our checks and she stands there and I said I 'll give you a 2 dollar tip (for a $3 meal) and I said I feel sorry that we made you mad and she said dont worry about it just f**king tell your mom your sorry for how she raised you other than that everyone else was really nice. Sad to see that she was having a bad day and had to take it out on some kids that were trying to just eat out. There were also other times she cussed at us.

Always good food, and great service. I only get to visit when work sends me out this way but I go here every time I'm in the area.

I love this place. Very nice place with friendly staff and always great foods on their menu. Love their big pretzels there yummy ...

The food here was not very good at all. The beer cheese was hard and clumpy and was cold. The service was terrible, we barely saw our waitress. There were issues with the website while trying to order and the manager was so rude and not understanding at all when we tried to explain what happened. She argued with us and stormed off, throwing her arms down like a 5 year old. Overall bad experience, will not be going back.

This was a surprise. Very clean. Had lunch specials 2 items for $8. Server was excellent and the food was great. Will definitely be back.