El Pollo Loco - Upland

Raised prices of the food while to portions shrunk. Got 5 chips in my large bag of chips. I will not be going back to El Pollo Loco for the future. What a rip off. Suggest anyone trying to feed your family go somewhere else. Tams Burgers is better.

It took 25 minutes to get ur food. If we wanted to wait that long, we could have gone to Chilis for the same price. You can’t start charging more and service go down the drain. Doesn’t work that way. Do better.

I like Pollo Loco because they serve it freshly done.

Food was great, service was great. it was very clean and our food came out fast, fresh, and hot. the cashier carlos was very friendly and went above and beyond to help us find the item we were looking for on the menu.

I like chicken. I like El Pollo Loco.Update 3/23/24: the chicken is still tasty although the pieces seemed small and a little dry. As far as sides, they eliminated corn on the cob a long time ago. Black beans are also gone. I chose broccoli which is served rather dry. You can't even get butter anymore. I suppose that's why they eliminated corn on the cob...that HAS to have butter.As for atmosphere, the music is too loud but it's continuously accompanied by the sound of the cleaver chopping chickens.