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Contribute Feedback What Tami Miller likes about Over The Top Cake Supplies:
I bought several fun items for my xmas cake but the store was very small. So excited to have this near my home tho. I love to bake, looks like they have many items i can access. View all feedback.
What JT Trinidad doesn't like about Over The Top Cake Supplies:
I went yesterday for some boards and boxes. Harmony checked me out asked for my phone number, read my name and then cleared my rewards account from the checkout. The boxes I bought weren’t the right size for the boards I was also purchasing. I went back today to exchange them but they do not process returns or exchanges. View all feedback.
Diane did an amazing Job helping me with edible images.. I can see in her face how happy she was when she was able to fix my problem…
The ladies working there are always friendly and helpful!
I went yesterday for some boards and boxes. Harmony checked me out asked for my phone number, read my name and then cleared my rewards account from the checkout. The boxes I bought weren’t the right size for the boards I was also purchasing. I went back today to exchange them but they do not process returns or exchanges.
Beware of this place. My wife and daughter took an airbrush class from them. After the class, they bought a $130 airbrush kit. They took it home and attempted to use it. It had low airflow and the on/off switch on the compressor didn't work. Being unable to airbrush with it, they took it back to exchange it. They were told there are no refunds and no exchanges. My wife asked what they could do and they said she could go to a sister location to see if some one may be able to fix it. Considering this kit was overpriced to begin with, I would have assumed we would have received some decent customer service. I'm not complaining about their prices, we're all about supporting small business's, but I can buy one for less than half from Amazon and they would exchange it if it wasn't working.
I bought several fun items for my xmas cake but the store was very small. So excited to have this near my home tho. I love to bake, looks like they have many items i can access.