KFC - United States
KFC
Description
KFC offers amazing food that is usually prepared fresh and of good quality for a fast-food establishment. While some customers have had negative experiences with long wait times, incorrect orders, and poor customer service, others have found the food to be delicious and worth the wait. The dining rooms may be closed at some locations, but the drive-thru service is usually quick and efficient. The cleanliness of the restaurant and the kindness of the employees have been noted as positive aspects. Overall, KFC is a hit or miss experience for customers, with some vowing never to return while others plan on coming back for more.
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Feedback
I ordered at the drive thru and went to the window to get my order. I watched three people cleaning and the man who took my order taking more orders. I was wondering why it was taking so long for me to get my food. I was getting irritated by the waitwhile three more cars piled up behind me. When the third car moved up the person who took my order left to make my order. So Ihad to wait for my food while he kept taking orders. Grrr. However the food was good though the price has gone up 25% since thelast time I purchased it. The store closing and cleaning is important but customer service should still be the priority as it isat the store that is closer to me.
Wish I could give 0 stars. They have no issue ringing your food up that you order charging you for it, yet can never remember to put all of your items in the bag. Every single time I?ve came to this location they?ve forgotten something I?ve ordered.Usually I don?t even bother going back but today I did, drove all the way back wasting my time and gas to be greeted withrudeness and annoyance for a mistake THEY MADE. Also, people aren?t kidding about the wait times. They take forever. I?ve workedfast food, I know people make mistakes. But every single time? That?s unacceptable. This place needs a lot of work
The food at KFC is great, but they appear to have difficulty with order accuracy. I had to visit the drive-thru three times before I finally got everything right. Overall, I’m giving them three stars out of goodwill.
The chicken sandwich at KFC was tasty, but the French fries were overcooked and hard by the time I got home. I was disappointed, especially since I expected better quality from their menu. Next time, I'll make sure to ask for fresh fries. Lesson learned!
Menu PDF
FAQ
More information
QR-Code for the menu
