IHOP - Uniontown
IHOP
Description
The recent visits to this restaurant have sparked mixed reactions, highlighting severe service and hygiene issues. Diners faced prolonged waits for their orders, even in an empty setting, with complaints about cold food and unclean dishes. Despite a few friendly servers, many reported a lack of managerial oversight, leaving guests dissatisfied. While some patrons enjoyed decent meals, with a particular shout-out to the omelette, others condemned the unsanitary bathrooms and overall atmosphere. Although the friendly staff drew praise, significant improvements in cleanliness and efficiency are essential for a better dining experience.
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The server was great! The food was served after order and hot. My taste buds are out so I can't really say the taste... not on them... that's on me. Manager was kind. The ladies bathroom divider between stands is not properly attached, just hanging on the back wall. You can't lock the doors of the stands and if you fall against them, you could land next to you on the person!
Warning: If you need the use of the handicap booth in the sanitary bath, it is not available. (Oct. 2021)(Still broken December 2021) Bathroom dirty and generally trouble-free. Obviously a management problem, no personnel. Can rate when/if it is fixed. The staff was friendly. The food was good. Our waitress was the best part of our experience.
The customer service is from the charts. I took my son there for pancakes and a milkshake, and all were so helpful and constantly ensured that we were taking care of it. these young people earn props.
