Reviews
What The Mystery Man likes about Dunkin':
I enjoy visiting this Dunkin Donuts. They have excellent coffee and service. The lobby is currently being renovated, so I am excited to see the improvements when it's complete. View all feedback. What Angel Ceccoli doesn't like about Dunkin':
I asked for the cookie butter cold foam on a spiced sugar cookie latte and they gave me a regular vanilla iced latte with whip cream lol . I wasn’t mad I still enjoyed it but if you’re gonna charge .70c extra for cold foam at least give me cold foam lol not whip cream.. big difference. View all feedback.
Reviews from various websites
Today, I visited Dunkin' Donuts with my 5-year-old son. Like many children, he enjoys coffee drinks but cannot have caffeine. I asked for a chocolate milk on ic...
read moreI wish I could give this place zero stars. I don't know what's going on inside, but the croissants I ordered tasted good. Today, I received one that I ordered a...
read moreThis restaurant falls short in many areas. After placing my order, the person at the window read out three different orders before finally getting mine right. I...
read moreEating was cold, burned and badly joined together. Drive-thru cash seemed confused about submissions. does not come back.
They always get my order right and that's what matters most. Plus, they get you in and out pretty quickly.
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read moreDunkin' Donuts in Union City offers a blend of commendable flavors and troubling service experiences. While some patrons praise the delicious coffee and friendly staff, others report disappointing encounters, marked by unprofessional behavior and order mix-ups. Customers have complained about rudeness, excessive wait times, and a lack of basic accommodations, raising concerns about the restaurant’s customer service standards. However, ongoing renovations are sparking hopes for improved ambiance and service. Overall, while certain locations have loyal fans, consistency in service remains a significant area for improvement, urging potential diners to tread cautiously.
Ive been coming to this location everyday since they opened. It has constantly gone down since opening.
The customer service here is so amazing and the store is very clean American or may I say Union city runs on
Owner doesn't speak much English, but is a very kind man. Coffee is always good.
I worked here but the manager kept removing my hrs and doesn’t give explainations as to why he takes your hours. He’s extremely rude and expects respect when he...
read moreThere was a fly on the donuts and when I mentioned it, they acted like they didn't care. The customer service was poor and you had to make your own drinks becau...
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