Whataburger - Tyler

The burger didn't meet my expectations, but the fries were decent, and the Dr. Pepper shake was fantastic. read more The burger didn't meet my expectations, but the fries were decent, and the Dr. Pepper shake was fantastic.

It's fast food. Burger was good, it filled me up, couldn't even eat the fries I was too full. read more It's fast food. Burger was good, it filled me up, couldn't even eat the fries I was too full.

In my opinion, this Whataburger is the worst on the planet. It’s a total disaster—inefficient, unfriendly staff and a complete mess. The long lines move at a sn... read more In my opinion, this Whataburger is the worst on the planet. It’s a total disaster—inefficient, unfriendly staff and a complete mess. The long lines move at a snail’s pace, and the employees seem indifferent. If you place an order through their app, expect to be met with confusion. The dining area is often closed despite the posted hours saying otherwise. The food is cold and overpriced. Definitely not the kind of experience you want from Whataburger’s menu.

A year later, I'm back to share my thoughts on this Whataburger location. I've included a photo of the disappointing triple-fried onion rings I ordered. Congrat... read more A year later, I'm back to share my thoughts on this Whataburger location. I've included a photo of the disappointing triple-fried onion rings I ordered. Congratulations on continuing to disappoint! On the bright side, the app seems to be working now, which is an improvement. However, this location remains the slowest Whataburger in the Tyler area. They struggle with even the simplest orders, and the staff is often quite rude. It's also puzzling that the app consistently indicates they are closed at night, even when there are cars in the drive-thru. Honestly, it’s worth the extra five-mile drive to the Whataburger near Grande.

The food was excellent, but the staff member at the drive-thru was very rude. They didn’t say thank you; just handed me my food and closed the window. We didn’t... read more The food was excellent, but the staff member at the drive-thru was very rude. They didn’t say thank you; just handed me my food and closed the window. We didn’t even receive my husband’s drink! It was quite disrespectful! Perhaps they were just having a rough day.